Mental Health Navigator

Porchlight (charity); England; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading charity seeks a Mental Health Practitioner for its new Kent & Medway service. The role involves supporting individuals with complex mental health needs, ensuring positive first experiences, and requires significant experience in community mental health settings. Ideal candidates are passionate about improving service quality and have a strong commitment to collaboration in achieving the best outcomes for users.

Qualifications

• 2+ years experience in community mental health and wellbeing.
• Understanding of mental health systems and local services.
• Full driving license and vehicle use.

Responsibilities

• Support individuals with complex mental health needs to achieve their goals.
• Collaborate with team to improve mental health service outcomes.

Skills

Compassion

Communication

Education

Minimum level 3 qualification in mental health, housing, welfare advice, social work, or health care

Job description

You will be one of the first people that those using Mental Health Together will meet, so you will have a strong commitment to ensuring that this first experience is positive, being a strong communicator as well as showing compassion.

This role is part of the newly established Kent & Medway service, Mental Health Together (MHT) for which Porchlight is one of the strategic partners; this is the transformed multi-agency offer, which brings all the services and agencies that support people with varying mental health needs much closer together. This ensures that people get the right care, without having to navigate service boundaries and without repeatedly telling their story.

As part of one team of professionals from across different organisations that make up Mental Health Together , you will value partnership and collaboration, recognising the different skills and understanding that each person brings to the team.

This role is perfect for individuals with significant experience of working within a community mental health and or wellbeing setting, working with individuals with complex mental health needs to help them achieve their goals. As well as understanding how mental health systems work, you will have good insight into local services and support, and how social factors can affect mental health.

The Role Requires

• You have a minimum of two years experience significant experience within a community mental health and wellbeing setting.
• Minimum level 3 qualification in either mental health, housing, welfare advice, social work, health care.
• You have a full driving license and the use of a vehicle, subject to the provisions of the Disability Discrimination Act 1995
• You will have the ability to listen to and understand people with complex mental health needs to find out what is important to them, and then make a plan together that they can achieve.
• You will value working as a team to get the best possible outcomes for people, particularly where things have not always worked in the past.
• You are passionate about improving peoples experience of mental health services.
  
  

For a full list of duties and responsibilities relevant to the role, please check the Job Description and Person Specification at the bottom of the page.

Working pattern: 9am to 5pm Monday to Friday with some flexibility required.

Base: Coleman House, Dover.

Hours per week: 37.5

Contract type: Fixed Term until 31st March 2026.

Porchlight is a charity supporting people who are homeless, vulnerable, and isolated. At Porchlight, we are passionate about helping vulnerable people to reach their full potential. We strive for a fairer society where vulnerable people find stability, the most excluded are included, and where homelessness and poverty are things of the past.