Mental Health Crisis Admin Assistant (Band 2)

Humber Teaching NHS Foundation Trust; Hull and East Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

An NHS healthcare provider in Hull is seeking a full-time Administration Assistant to join their Mental Health Crisis Team. This role involves ensuring efficient office operations and liaising with healthcare professionals and patients. Candidates should possess excellent interpersonal skills, keyboard proficiency, and relevant qualifications. You will benefit from an environment that values flexibility and offers a range of staff benefits as well as a commitment to employee development and support.

Benefits

Enhanced leave package

Health and wellbeing support

Unique benefits beyond typical NHS offerings

Qualifications

• Knowledge of office procedures, clerical/reception work.
• Literacy and Numeracy at Level 2.
• Experience of working with the general public.
• Knowledge of IT systems.

Responsibilities

• Liaise with healthcare professionals and patients.
• Assist in creating processes and procedures.
• Conduct regular data inputting using patient systems.

Skills

Excellent interpersonal skills

Good keyboard skills

Ability to work on own initiative

Experience with Microsoft Word/Outlook

Experience with Microsoft Excel

Education

GCSEs/O levels English and Maths

NVQ2 or equivalent experiential learning

RSA III and OCR III/ECDL or equivalent

Tools

Lorenzo (Trust Patient Information Systems)

Job description

An NHS healthcare provider in Hull is seeking a full-time Administration Assistant to join their Mental Health Crisis Team. This role involves ensuring efficient office operations and liaising with healthcare professionals and patients. Candidates should possess excellent interpersonal skills, keyboard proficiency, and relevant qualifications. You will benefit from an environment that values flexibility and offers a range of staff benefits as well as a commitment to employee development and support.