Mental Health and Wellbeing Coach

NHS; Bristol; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading healthcare provider is seeking a Mental Health and Wellbeing Coach to support patients in South-East Bristol. The role involves managing a caseload, developing support plans, and working closely with healthcare practitioners. Ideal candidates will have experience in health coaching and excellent communication skills. This position offers competitive pay and opportunities for training and development.

Benefits

25 days annual leave

Paid overtime

Regular clinical supervision

Training and development opportunities

Qualifications

• Experience in providing patient-facing services.
• Ability to develop holistic, person-centred plans.

Responsibilities

• Manage and prioritise a caseload of patients referred from Primary Care.
• Develop personalised support plans and provide coaching.

Skills

Communication

Time management

Problem solving

Education

NVQ Level 3 or above in health and social care

Health coaching or counselling qualification

Tools

GP clinical systems

Job description

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Job Summary

We are creating a small team to support patients with emotional and mental health needs appropriate for support in primary care in South-East Bristol. The Mental Health and Wellbeing Coaches will work with a registered Mental Health Practitioner to support adults who are accessing support for their mental health needs.

Job Summary

We are creating a small team to support patients with emotional and mental health needs appropriate for support in primary care in South-East Bristol. The Mental Health and Wellbeing Coaches will work with a registered Mental Health Practitioner to support adults who are accessing support for their mental health needs.

If you enjoy working with people and providing personalised one to one support to help them take control of their emotional health and wellbeing this could be the job for you.

We are recruiting up to two whole time equivalent posts, which can be full or part time.

Main duties of the job

The Mental Health and Wellbeing coaches will manage and prioritise a caseload of patients referred from Primary Care. This will include people with mental health needs who do not meet the criteria for IAPT, people with serious or significant mental illness who are relatively stable, and those diagnosed or presenting with traits of personality disorder who will benefit from being signposted to services which can best meet their needs.

You will work with patients to develop a personalised support plan, and provide coaching and motivational support through multiple sessions to help them set and meet goals. You will also work with our Social Prescribing Link Workers to connect patients to appropriate community based activities to support their health and wellbeing.

You will work in a non-judgemental way, and will adhere to a code of ethics in line with the NHS England Health Coaching Implementation and Quality Summary Guide.

You will need to be resilient and well organised to manage a demanding case-load.

About Us

Connexus Primary Care Network brings together five GP Practices serving the population of Brislington, Knowle and Stockwood in South-East Bristol.

These new posts will work as part of a small team with a registered Mental Health Practitioner and our Social Prescribing Link Workers. You will work out of one or more of the surgeries, or in local community venues.

We offer a competitive rate of pay, with paid overtime. 25 days annual leave (plus bank holidays, pro-rata for part-time). You will receive regular clinical supervision and opportunities for training and development.

Date posted

25 April 2025

Pay scheme

Other

Salary

£25,000 to £30,000 a year dependent on experience

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

A1833-25-0010

Job locations

Brooklea Health Centre

Wick Road

Bristol

BS4 4HU

Job Description

Job responsibilities

The purpose of this role is to provide personalised support to patients of Connexus PCN to help them take control of their mental health and wellbeing, live independently, improve their health outcomes and maintain a healthy lifestyle, using behavioural change techniques.

The Postholder Will:

Manage and prioritise a caseload in accordance with the health and wellbeing needs of the population, taking an approach which is non-judgemental and which considers the whole person

Provide personalised support to individuals, their families and carers to support them to be active participants in their own healthcare and wellbeing

Coach and motivate patients through multiple sessions to identify their needs and set goals and supporting them to achieve these

In partnership with external organisations, develop and embed integrated care plans which ensure that the needs of the patient are met

Work closely in partnership with the Social Prescribing Link Workers to connect patients to community based activities which support them to take increased control of their health and wellbeing and to identify and work alongside people who may need additional support, but are not yet ready to benefit fully from social prescribing

You will need to be confident in using GP clinical systems to manage referrals and maintain accurate and timely patients records.

Job Description

Job responsibilities

The purpose of this role is to provide personalised support to patients of Connexus PCN to help them take control of their mental health and wellbeing, live independently, improve their health outcomes and maintain a healthy lifestyle, using behavioural change techniques.

The Postholder Will:

Manage and prioritise a caseload in accordance with the health and wellbeing needs of the population, taking an approach which is non-judgemental and which considers the whole person

Provide personalised support to individuals, their families and carers to support them to be active participants in their own healthcare and wellbeing

Coach and motivate patients through multiple sessions to identify their needs and set goals and supporting them to achieve these

In partnership with external organisations, develop and embed integrated care plans which ensure that the needs of the patient are met

Work closely in partnership with the Social Prescribing Link Workers to connect patients to community based activities which support them to take increased control of their health and wellbeing and to identify and work alongside people who may need additional support, but are not yet ready to benefit fully from social prescribing

You will need to be confident in using GP clinical systems to manage referrals and maintain accurate and timely patients records.

Person Specification

Qualifications

Essential

• NVQ Level 3, or above, or equivalent qualification in health and social care
• Health coaching or counselling qualification
  
  

Experience

Essential

• Providing patient or client facing services
• Assessing individual needs and developing holistic, person-centred plans
• Working in a healthcare or related setting (ie voluntary sector, social care, social work, counselling)
• Delivering behavioural change interventions
• Working with vulnerable people and those with complex needs
  
  

Desirable

• Working as a health advisor/trainer
  
  

Knowledge and Skills

Essential

• Excellent verbal and written communication skills
• Strong IT skills and ability to learn to use GP clinical systems
• Time management
• Ability to work autonomously and as a member of a team
• Problem solving and analytical skills
• Good understanding of interventions, behavioural and motivational change methodologies
  
  

Desirable

• Knowledge of local community services to support health and wellbeing
• Knowledge of local mental health service criteria and thresholds
  
  

Personal qualities

Essential

• A high level of personal resilience and ability to support patients who may be experiencing significant levels of distress
• Confident, flexible, highly motivated
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
  
  

Person Specification

Essential

• A high level of personal resilience and ability to support patients who may be experiencing significant levels of distress
• Confident, flexible, highly motivated
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Connexus PCN

Address

Brooklea Health Centre

Wick Road

Bristol

BS4 4HU

Employer's website

https://www.nightingalevalleypractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Connexus PCN

Address

Brooklea Health Centre

Wick Road

Bristol

BS4 4HU

Employer's website

https://www.nightingalevalleypractice.co.uk/ (Opens in a new tab)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

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