Membership & Systems Administrator (Maternity Cover)

Impulse Leisure; Thurrock; On-site; GBP 17,000 - 23,000; Part time

Job summary

Impulse Leisure is seeking a Membership & Systems Administrator for a fixed-term maternity cover at Blackshots Leisure Centre in Thurrock (Essex). The role is for 20 hours per week and is temporary until January 2028, with working patterns to be agreed within core operating hours.

You will maintain the membership database accurately within required timescales and act as the first point of contact for membership account queries, contributing to a smooth member experience and effective

Qualifications

• Excellent organisational and timekeeping skills with attention to detail.
• Strong interpersonal skills and ability to handle queries professionally.
• Ability to manage administrative tasks in a membership system.

Responsibilities

• Maintain the membership database accurately within required timescales.
• Provide an efficient first point of contact for membership account queries.

Job description

Membership & Systems Administrator (Maternity Cover)

Location: Thurrock (Essex) - Blackshots Leisure Centre

Contract: Temporary

WorkingPattern: Part Time

Hours: 20 hours per week.

DBSCheck: No

ClosingDate: 20/09/2026 at 23:59

Reference: TCL/0926/MSA

As a Membership and Systems Administrator for Impulse Leisure, you'll be able to demonstrate excellent organisational, timekeeping, interpersonal skills with excellent attention to detail.

The role will include ensuring the membership database is maintained accurately within the relevant timescales. We are looking for individuals who can provide an efficient and effective first point of contact for membership account related queries.

We are committed to equal opportunities and diversity and welcome applications from all sections of the community. We are positive about disability and offer a Guaranteed Interview Scheme (GIS).

About the role

This is a fixed-term maternity cover post - ending before or at the end of January 2028.

The post is contracted for 20 hours a week. Working arrangements will be agreed in line with operational requirements. The postholder may be required to work any shift falling within the service's operating hours, such as:

• Monday 10am - 2pm
• Tuesday 10.15am - 2.15pm
• Thursday 10am - 2pm
• Friday 10am - 2pm

OR

• Monday 2pm - 6pm
• Tuesday 9.30am - 1.30pm
• Thursday 9.30am - 1.30pm
• Friday 2pm - 6pm