Membership Sales Supervisor - Altrincham

The Massage Company; Altrincham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A wellness service provider in Altrincham is seeking a Membership Sales Supervisor to enhance customer experience and sell memberships. This role involves creating a welcoming atmosphere, scheduling appointments, and promoting services. The ideal candidate excels in customer service and is passionate about wellness. The position offers flexible hours and competitive compensation with commission and bonuses.

Benefits

Year of Service Bonus Plan

Team Bonus Scheme

Free monthly employee massage

Discounted family and partner rates

Qualifications

• Must be able to work a minimum of 20 hours per week.
• Must be customer service oriented and able to communicate effectively with customers and colleagues.
• Must be fluent in English, spoken and written.

Responsibilities

• Sell memberships face to face and through follow-up sales calls.
• Create excellent experiences for members/guests with a friendly attitude.
• Schedule appointments through various channels.

Skills

Customer service orientation

Effective communication

Sales techniques

Job description

Membership Sales Supervisor - Altrincham

Salary: £12.50ph + commission + annual bonuses

16-24 hours per week including mornings, evenings and weekends.

The Massage Company™ is looking for a great Membership Sales Supervisor for our multi award-winning concept in Altrincham and within our centres nationwide.

We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Membership Sales Supervisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.

The Massage Company offers:

• Varied work schedules over 7 days
• The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success
• Individual ‘Year of Service’ Bonus Plan. Worth up to £600
• Access to a Team Bonus Scheme
• A great team environment, with like-minded colleagues
• The chance to be part of an exciting new concept developing in the UK
• Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options
• Professional and personal career opportunities, within exciting new brand
• Free monthly employee massage, plus discounted family and partner rates

Position requirements:

• Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
• Create excellent experience for members/guests through friendly and helpful attitude
• Responsible for scheduling appointments over the phone, on email, and in person
• Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions. Our internal TMC Knowledge Base, and training, will support this
• Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’
• Answering customer questions and concerns with urgency, care and sincerity
• Create excellent experience for members/guests through friendly and helpful attitude
• Occasionally being part of promotional activity, both onsite and offsite locally
• Must be able to work a minimum of 20 hours per week
• Must be customer service oriented and able to communicate effectively with customers, colleagues and management
• Must be eligible to work in the UK and fluent in English, spoken and written

All applications will be handled by 4Leisure Recruitment, our retained recruitment partner.