Membership Sales Advisor

Village Hotels; Warrington; On-site; GBP 22,000 - 27,000; Full time

Job summary

Join Village Hotels as a Membership Advisor and leverage your vibrant personality to connect potential members with the ideal fitness environment. In this role, you will conduct tours, tailor services to individual needs, and enjoy a lively work atmosphere with extensive benefits. The position offers uncapped commission on top of a competitive salary, making it a fantastic opportunity for those passionate about customer service and fitness.

Benefits

Complimentary Health and Wellness Membership

Discounts on overnight stays

50% discount on Food and Drink

30% discount at Starbucks

Excellent training and development programs

Flexible working hours

Inclusive work environment with team events

Company Pension scheme, Life Insurance

Qualifications

• Natural ability to interact with people using effective service-oriented techniques.
• Passion for leisure and fitness.
• Ability to understand individual needs.

Responsibilities

• Showcase facilities and match member needs.
• Advise on additional products and services.
• Achieve and exceed targets.

Skills

Customer Service

Effective Selling Techniques

Team Mentality

Job description

The first step on the road to fitness is making the decision to get started.

Joining a gym is like dating: you want to know what you're committing to, whether you have the time to fit it into your busy schedule, and if the relationship offers what you're dreaming of.

As a Membership Advisor, your job is to ensure a perfect match. You’ll bring your vibrant personality and engaging nature to showcase our facilities to potential new members. You’ll learn about their goals and demonstrate how Village Gym is their ideal match.

You love meeting new people, whether by phone or in person, giving them a tour of the club. You’ll match their needs to our facilities and advise on additional products and services to help them reach their fitness goals.

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs across the UK, we rely on you to deliver outstanding service that sets us apart.

Join us and enjoy benefits such as:

• Complimentary Health and Wellness Membership for you and a family member/friend worth £1,500 annually.
• Discounts on overnight stays, starting from £35, with breakfast included.
• Friends and Family discounted stays from £49, including breakfast.
• 50% discount on Food and Drink at Village Hotel Pub & Grill.
• 30% discount at Village Hotel Starbucks stores.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• Training via our Mobile Gaming platform.
• Discounts and cashback on High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, including mental health support and programs.
• Mental health days and mental health first aiders.
• Financial wellbeing support and salary drawdown options.
• Access to Employee Assistance Program for support and counseling.
• Flexible working hours.
• A fun, inclusive work environment with team events.
• Reward and recognition schemes, anniversary rewards, and incentive programs.
• Electric car salary sacrifice scheme.
• Birthday off guaranteed.
• Discounted Health Cash plans and Sick pay Insurance.
• BIG People Days celebrating employees and communities.
• Enhanced maternity and paternity benefits.
• Company Pension scheme, Life Insurance.
• Terms and conditions apply based on your contract.

What we need from you:

• A natural ability to interact with all types of people, using effective selling techniques and a service-oriented approach.
• A passion for leisure, fitness, and customer service.
• An ability to understand individual needs and tailor your service accordingly.
• A drive to achieve and exceed targets.
• A team mentality and good relationships within leisure and other departments.

Join us and be part of something special — Work, Grow & Play the Village Way!

This role offers uncapped commission with a realistic OTE of an additional £4,800 per annum.