Membership Sales Advisor

Village Hotels - Glasgow; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel chain in Glasgow is looking for a vibrant Membership Advisor to connect with potential members and match their fitness aspirations to the facilities offered. You'll play a crucial role in enhancing their fitness journey with dedicated customer service and a fun, inclusive team environment.

Benefits

Complimentary full leisure club membership

Employee discount on overnight stays

50% discount on food and drink

Exciting training platform with gamified learning

Range of well-being and healthcare benefits

Financial wellbeing support

Employee Assistance Programme

Regular team events

Excellent reward and recognition schemes

Birthday day off

Qualifications

• Natural ability to interact with various people.
• Passion for leisure and fitness.
• Ability to tailor service to individual member needs.

Responsibilities

• Showcase facilities to potential members and conduct tours.
• Match individual needs to gym services for optimal fitness journeys.
• Advise on additional products and services.

Skills

Interpersonal Skills

Sales Skills

Customer Service

Teamwork

Job description

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The first step on the road to fitness, is making the decision to get started.

Joining a gym is a little like dating. You want to know what you’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you’re dreaming of.

So, as Membership Advisor, it’s your job to ensure a perfect match.

You’ll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You’ll get to know what they’re looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven.

You love meeting new people, so you’ll enjoy getting to know potential new members, by phone, or in person when you give them a grand tour of the club.

You’ll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.

Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing

50% discount on Food and Drink purchased on or off shift at any Village Hotel

Exciting training platform with gamified learning

Discounts and cashback offers on many High Street Brands

A range of Well-being and Healthcare benefits

Financial wellbeing support via Salary Finance

Employee Assistance Programme

A fun, supportive and inclusive work environment with loads of Development opportunities

Regular team events with our BIG People days monthly

Excellent Reward and Recognition Incentive schemes

Monthly well-being programme for all employees to support your mental health

Anniversary rewards for key milestones of service

Birthday day off

Electric car salary sacrifice scheme

*T&C’s apply based on your contract

But what we need from you…

-A natural ability to interact with all types of people, use the effective selling techniques and a belief in sales through service

-A passion for leisure, fitness and customer service
-An ability to understand the individual needs and wants of our members and tailor your service and communication around them
-A drive to achieve and exceed targets
-A team mentality, forming great relationships within leisure and other departments


Come and be part of something new & something special - Work, Grow & Play the Village Way!