Membership Quality Specialist

The Quality Assurance Agency for Higher Education; United Kingdom; Remote; GBP 41,000 - 52,000; Part time

Job summary

The Quality Assurance Agency for Higher Education (QAA) is seeking a Membership Quality Specialist for a remote-first, part-time role. This 12-month fixed-term contract offers 17.5 hours per week with flexible scheduling within the UK.

You will develop resources, analyse policy, and deliver engaging workshops and events for UK and international members, leading QAA’s International Insights Membership.

Qualifications

• Experience of quality assurance and enhancement in higher education.
• Strong understanding of UK higher education sector and policy points.
• Ability to develop resources, analyze briefs, deliver training and events.
• Excellent communication, analytical and organisational skills.
• Ability to work across multiple projects and build stakeholder relationships.

Responsibilities

• Develop and deliver services and resources for QAA members in the UK and internationally.
• Contribute to quality enhancement projects, policy analysis and briefings.
• Deliver workshops, webinars and events for diverse audiences.
• Lead delivery of QAA’s International Insights Membership offer.
• Represent QAA with members, sector bodies and stakeholders.

Skills

Quality assurance

Higher education

Analytical skills

Communication

Project coordination

Job description

Location:

Remote first role with the opportunity to work flexibly from home, providing it is within the UK.

Job type:

12-month fixed term contract, 0.5 FTE

Hours:

17.5 hours per week, with flexibility around how hours are worked.

Band:

5

Salary: £41,310 - £52,020, pro rata, per annum, dependent upon knowledge, skills and experience,plus excellent benefits

Join QAA

QAA is the UK’s independent quality body for tertiary education. Our purpose is to ensure that students and learners experience the highest possible quality of education.

We are the UK’s authority on quality and standards, acting as custodian on behalf of the sector of reference points including the UK Quality Code for Higher Education, Subject Benchmark Statements, and the Frameworks for Higher Education Qualifications.

We work with governments, funding bodies and education providers across the UK and internationally to support and enhance quality and standards. In Scotland, Wales and Northern Ireland, we work collaboratively with the sector to meet the needs of each nation. In England, our membership programme provides resources and support to strategic leads, quality specialists and students and learners alike.

Internationally, we are recognised as one of the world's leading quality bodies, supporting the reputation and reach of UK tertiary education through global partnerships and transnational education.

About the role

As Membership Quality Specialist, you will use your expertise in higher education quality and standards to develop and deliver valuable services and resources for QAA members in the UK and internationally. You will contribute to quality enhancement projects, policy analysis and briefings, and deliver engaging workshops, webinars and events that respond to the needs of the sector. You will also lead the delivery of QAA’s International Insights Membership offer and represent QAA with members, sector bodies and other stakeholders.

This is a part-time (0.5 FTE, working 17.5 hours per week), 12-month fixed-term contract and is being offered as a job-share opportunity with an existing QAA colleague.

About you

You will have experience of quality assurance and enhancement in higher education, with a strong understanding of the UK higher education sector and the policy and reference points that shape quality and standards. You will be confident developing engaging resources, producing clear analysis and briefings, and delivering training, presentations or events for different audiences. You will be an excellent communicator with strong analytical and organisational skills, able to build effective relationships with members and stakeholders and work confidently across a range of projects.

Working at QAA

We are a UK based remote first agency built on trust and flexibility, where we focus on outcomes rather than location. This supports strong delivery, collaboration and colleague wellbeing.

While most work is carried out remotely, there are occasional opportunities to come together in person for collaboration, engagement or specific activities where this adds value.

The closing date for applications is 31 October 2026.

More information about the role can be found in the job description. If you would like more information in advance of applying please contact [e-mail]