Membership Manager

Membership Bespoke; Bracknell; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Flexible working

Supportive environment

Job summary

Membership Bespoke is recruiting for a role focused on membership engagement and marketing within a small, collaborative team. You'll have genuine autonomy, a broad remit and a visible impact across membership and marketing.

Reporting to the Membership Director, you will deliver engagement initiatives, create marketing campaigns and enhance the overall member experience, balancing strategic thinking with hands-on delivery in a hybrid, flexible working environment.

Qualifications

• Experience in membership organisations or professional bodies
• Experience delivering marketing campaigns
• Strong communication and customer focus
• Ability to analyse engagement data and metrics

Responsibilities

• Grow and engage membership
• Deliver integrated marketing campaigns
• Manage digital channels and website content
• Support development of membership services and systems
• Use data to improve member engagement
• Collaborate across the organisation to drive improvements

Skills

Membership engagement

Digital marketing

Content management

Email marketing

Data analysis

Stakeholder collaboration

Tools

CMS (Website content management)

Email marketing platforms

Analytics tools

Job description

I'm delighted to be recruiting for an exciting opportunity with a well-established professional membership organisation.

This is a fantastic opportunity to join a small, collaborative team where you'll have genuine autonomy, a broad remit and the chance to make a visible impact across both membership and marketing.

Reporting to the Membership Director, you'll play a key role in delivering membership engagement and retention initiatives, developing creative marketing campaigns and helping to enhance the overall member experience.

This is a varied, hands-on position where you'll enjoy balancing strategic thinking with practical delivery. One day you could be planning a membership campaign or analysing engagement data; the next you'll be creating marketing content, managing digital communications or identifying opportunities to improve processes and services.

Key responsibilities include:

• Growing and engaging membership
• Delivering integrated marketing and communications campaigns
• Managing digital channels, website content and email marketing
• Supporting the development of membership services and systems
• Using insight and data to improve member engagement and performance
• Working collaboratively across the organisation to deliver continuous improvements

We're keen to hear from candidates with experience in:

• Membership organisations, professional bodies, trade associations or similar
• Marketing, communications or membership engagement
• Digital marketing, website content management and email marketing
• Delivering an excellent customer experience
• Improving processes and embracing change

This role would suit someone who enjoys working in a smaller organisation where they can take ownership, contribute ideas and see the direct impact of their work.

In return, you'll enjoy hybrid and flexible working, a supportive environment and the opportunity to broaden your experience within a respected membership organisation.

Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.