Membership Growth & Engagement Manager

JR United Kingdom; Stoke-on-Trent; Hybrid; GBP 26,000 - 50,000; Full time

Job summary

A leading company is seeking a Membership Growth & Engagement Manager to enhance its sales in the healthcare sector. This full-time role involves driving membership sales, delivering impactful product demonstrations, and managing relationships with care home managers and hospital directors, with the goal of improving the lives of vulnerable people through their innovative technology.

Benefits

Career progression opportunities

Flexible working arrangements

Mission-driven organization with a social impact

Qualifications

• Proven B2B sales experience (3+ years).
• Experience in healthcare or medical device sales desirable.
• Ability to sell to senior healthcare decision-makers.

Responsibilities

• Own and grow a regional territory for membership sales.
• Deliver compelling product demos in-person and online.
• Engage and retain relationships with key healthcare leaders.

Skills

B2B sales experience

Relationship management

Strategic development

Retention management

CRM proficiency

Tools

Pipedrive

PersistIQ

Job description

Social network you want to login/join with:

Membership Growth & Engagement Manager, stoke-on-trent

col-narrow-left

Client:

Social-Ability

Location:

stoke-on-trent, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

5

Posted:

07.06.2025

Expiry Date:

22.07.2025

col-wide

Job Description:

Sell a Life-Changing Product That People Need

At Social-Ability, we believe in the power of joy. Our Happiness Programme is an innovative interactive light system that transforms the lives of people living with dementia, disabilities, and social isolation. Care homes, hospitals and community spaces use it to spark play, connection, and well-being.

Now, we need a high-performing salesperson to sell this technology into the care and health sector across the UK.

What You’ll Do

• Membership Sales & Growth: This is a results-driven role where you’ll own and grow a regional territory. You'll identify potential clients, build relationships, and convert them into long-term partners.
• Deliver compelling product demos: Both in-person and online—to showcase the real impact of our technology.
• Retention & Relationship Management: Engage decision-makers—care home managers, hospital directors, and healthcare leaders— to help them see the long term value of the Happiness Programme.
• Strategic Development: Work with our Directors and wider team to shape the strategic direction of membership growth and engagement

Who You Are

• Proven B2B sales experience (3+ years) with a strong track record of closing deals.
• Experienced ideally in healthcare, medical devices, or care sector sales.
• Driven & disciplined—you take ownership of your targets and thrive in a commercial environment.
• Confident selling to senior decision-makers in healthcare settings.
• Experience developing and managing membership offerings or subscriptions.
• Comfortable using CRM and automated email platforms (ideally Pipedrive and PersistIQ).

Why Join Us?

• Join a mission-driven organisation - every new member improves the lives of vulnerable people.
• Career progression — be part of a fast-growing company.
• Flexible working — mix of remote, office, and client visits.

Details

• Job Type: Full-time, permanent
• Pay: OTE £50,000 per year (competitive basic + uncapped commission)
• Schedule: 5 days a week, Monday to Friday
• Location: Hybrid - 2 days per week in our Tonbridge office, subject to meetings and appointments