Membercare Assistant — Clean & Welcoming Gym

Bannatyne; Carlisle; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Free gym membership

Lunch provided

Flexible schedule

28 days annual leave

Career development

Mental health support

Bonuses

Discounted services

Staff awards

Training opportunities

Job summary

Bannatyne is seeking a meticulous Membercare Assistant in Carlisle to help maintain high cleanliness standards across facilities. This part-time role requires reliable, detail-focused individuals who can work 8 hours per week, including early starts and evenings, and deliver friendly service to members.

You will follow safety guidelines, use cleaning products properly, and collaborate with staff to ensure a welcoming environment and smooth daily operations for club members.

Qualifications

• Experience in domestic/cleaning roles.
• Strong attention to detail and thorough cleaning.
• Good time management and organisational skills.
• Ability to follow instructions and work independently.
• Strong interpersonal and communication skills with a customer focus.
• Passion for health, wellness and service.

Responsibilities

• Perform thorough cleaning of all areas including changing rooms, showers, toilets and poolside facilities.
• Ensure gym equipment, floors and surfaces are cleaned and sanitised regularly.
• Empty bins, replace liners and dispose of waste; maintain outdoor spaces.
• Follow health and safety regulations to keep a safe environment for members and staff.
• Use cleaning chemicals and equipment according to safety guidelines.
• Report maintenance issues or hazards to the Maintenance Supervisor.
• Provide friendly, approachable service to members and respond to cleaning-related inquiries.
• Maintain professional demeanour and uphold the club’s reputation for service.
• Monitor cleaning supplies and equipment, ensuring adequate stock.
• Basic maintenance such as changing bulbs where capable.
• Collaborate with team to maintain high standards across areas.
• Participate in team meetings and training sessions.

Skills

Attention to detail

Customer service

Interpersonal skills

Time management

Health and safety awareness

Tools

Cleaning equipment

Sanitising protocols

Job description

Bannatyne is seeking a meticulous Membercare Assistant in Carlisle to help maintain high cleanliness standards across facilities. This part-time role requires reliable, detail-focused individuals who can work 8 hours per week, including early starts and evenings, and deliver friendly service to members.

You will follow safety guidelines, use cleaning products properly, and collaborate with staff to ensure a welcoming environment and smooth daily operations for club members.