Membercare Assistant: Cleanliness & Member Experience (Part-Time)

Bannatyne; Glasgow; On-site; GBP 8,000 - 8,700; Part time

Benefits offered by this job

B-Fed - complimentary lunch orbreakast

Flexible schedule

28 days annual leave increases withTen

Free gym membership

Complimentary gym membership for a 2nd

Discounted Spa Treatments - 30%

Discounted Spa Goods - 20%

Discounted Meals and Beverages - 50%

Career & Personal Development training

Mental Health, Well-Being and EAP

Length of Service Awards

Staff Awards and Bonuses

Discounted entertainment and shopping

Job summary

Bannatyne is seeking a Female Membercare Assistant for Fridays and Saturdays, based in Stepps. This 16-hour-per-week role focuses on maintaining a clean, safe, and welcoming environment for gym members.

You will perform thorough cleaning, sanitise facilities, and assist members with inquiries while upholding Bannatyne's high standards of customer service and wellness. The position offers a supportive team culture and opportunities for development.

Qualifications

• Previous experience in domestic/cleaning roles.
• Strong attention to detail in cleaning tasks.
• Good time management and organisational skills.
• Ability to follow instructions and work independently.
• Strong interpersonal and communications skills with a customer-focused attitude.
• Genuine passion for health, wellness and customer service.
• Ability to establish rapport and credibility.
• Physical capability for cleaning tasks (standing, walking, bending, lifting).

Responsibilities

• Perform thorough cleaning of all areas including changing rooms, showers, toilets and poolside facilities.
• Ensure gym equipment, floors and surfaces are cleaned and sanitised regularly.
• Empty trash bins, replace liners, maintain outdoor spaces and waste disposal.
• Follow health and safety regulations to ensure a safe environment.
• Use cleaning chemicals and equipment according to safety guidelines.
• Report maintenance issues to the Maintenance Supervisor.
• Provide friendly, prompt and courteous service to members.

Skills

Attention to detail

Time management

Organisational skills

Customer service

Interpersonal communication

Following instructions

Health and wellness passion

Rapport building

Physical stamina

Job description

Bannatyne is seeking a Female Membercare Assistant for Fridays and Saturdays, based in Stepps. This 16-hour-per-week role focuses on maintaining a clean, safe, and welcoming environment for gym members.

You will perform thorough cleaning, sanitise facilities, and assist members with inquiries while upholding Bannatyne's high standards of customer service and wellness. The position offers a supportive team culture and opportunities for development.