Member Welcome Specialist — Gym Front of House

Nuffield Health; Leicester; Vor Ort; GBP 23.000 - 31.000; Vollzeit

Benefits dieser Stelle

Free gym membership

Health assessments

Retail discounts

Pension options

Zusammenfassung

Nuffield Health in Leicester is seeking a Front of House Team Member to greet members and visitors, joining a busy gym. You will provide excellent customer care face-to-face and over the phone, with a flexible, proactive approach and basic IT skills.

The role is permanent, full-time, 40 hours per week, with a salary of £26,707.20 per year. You will work at the club, support reception and cafe areas, and contribute to a welcoming environment with Lifeguard break coverage if needed.

Qualifikationen

• Provide exceptional and efficient customer service to everyone who visits our club.
• Support the smooth running of reception and café areas.
• Help us create a friendly, relaxing and professional environment.
• Give a warm welcome, answering queries in a caring and helpful way.
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks.
• Be able to swim to a high standard and be willing to undergo training on-site due to Lifeguard breaks.

Aufgaben

• Provide exceptional and efficient customer service to everyone who visits our club.
• Support the smooth running of our reception and café areas.
• Help us create a friendly, relaxing and professional environment.
• Give a warm welcome, answering queries in a caring and helpful way.

Kenntnisse

Customer service

Communication

Computer skills

Tools

Word

Excel

Jobbeschreibung

Nuffield Health in Leicester is seeking a Front of House Team Member to greet members and visitors, joining a busy gym. You will provide excellent customer care face-to-face and over the phone, with a flexible, proactive approach and basic IT skills.

The role is permanent, full-time, 40 hours per week, with a salary of £26,707.20 per year. You will work at the club, support reception and cafe areas, and contribute to a welcoming environment with Lifeguard break coverage if needed.