Member Support & Admin Coordinator (Union)

GMB; Wakefield; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Final Salary Pension Scheme

Employee Assistance Programme

Childcare Assistance Scheme

Season Ticket Loan

Cycle to Work Scheme

Eye Care claim back Scheme

Annual Leave Purchase Scheme

Annual Health Check

Job summary

GMB North-East, Yorkshire & Humber Region is seeking two Support Workers to join the Wakefield Office and assist the Casework and Organising Team with administration and member support. You will communicate effectively via phone and email and sometimes travel across the Region, providing professional, confidential support.

The role requires excellent IT and secretarial skills, strong written and verbal communication, and the ability to work independently while being a true team player.

Qualifications

• Excellent IT skills with a good working knowledge of various IT applications.
• Previous experience of working in a demanding administrative/secretarial role.
• Good secretarial skills to include: a good telephone manner, fast and accurate note taking, typing skills and diary management.
• Excellent verbal and written communication skills and experience of successfully communicating with a variety of people at all levels.
• The ability to prioritise own workload whilst at times working under pressure, to tight deadlines and with varying workloads.
• The ability to produce work to a high standard ensuring accuracy and showing attention to detail.
• Experience of working as an effective team member and providing support to others.

Responsibilities

• Assist the Team with administration and support, working closely with members to ensure a professional service.
• Occasionally travel to locations within the Region and cover between Teams.
• Provide competent and professional administrative support and maintain accurate case information.

Skills

IT skills

Secretarial experience

Typing skills

Communication skills

Work under pressure

Team player

Confidentiality

Job description

GMB North-East, Yorkshire & Humber Region is seeking two Support Workers to join the Wakefield Office and assist the Casework and Organising Team with administration and member support. You will communicate effectively via phone and email and sometimes travel across the Region, providing professional, confidential support.

The role requires excellent IT and secretarial skills, strong written and verbal communication, and the ability to work independently while being a true team player.