Member Services & Operations Assistant

Next Generation Clubs Ltd; Tudhoe; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership for you and your/

50% Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Clubs is seeking a friendly Receptionist to join our premium health and wellness club in Newhaven Harbour. You will greet members, handle queries and bookings, and uphold our brand standards across face-to-face and phone interactions.

We offer a competitive £13 per hour, a welcoming team culture, and perks such as free club membership for you and family, meal discounts, and opportunities for career development through internal training.

Qualifications

• Passion for customer service and guest experience.
• Ability to work in a fast-paced environment and maintain brand standards.
• Strong teamwork and collaboration skills.

Responsibilities

• Welcome members and manage queries and bookings face-to-face and by phone.
• Maintain the reception area to brand standards and keep it tidy.
• Provide a premium, inclusive customer experience.

Skills

Customer service

Team player

Communication

Fast-paced work

Job description

David Lloyd Clubs is seeking a friendly Receptionist to join our premium health and wellness club in Newhaven Harbour. You will greet members, handle queries and bookings, and uphold our brand standards across face-to-face and phone interactions.

We offer a competitive £13 per hour, a welcoming team culture, and perks such as free club membership for you and family, meal discounts, and opportunities for career development through internal training.