Member Marketing Assistant

Travel + Leisure Co.; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Travel + Leisure Co. is looking for a Member Marketing Assistant to support member communications and marketing initiatives across Accor Vacation Club, Club Wyndham South Pacific, and Club Wyndham Asia.

You’ll collaborate with marketing, digital, and member services teams to execute campaigns, manage emails, social content, and reporting, ensuring accuracy, on-time delivery, and adherence to brand standards.

Qualifications

• 1–2 years’ experience in marketing, digital, coordination or administrative role.
• Strong organizational and time-management skills.
• Exceptional attention to detail, especially with communications and campaign setup.
• Familiarity with email marketing platforms (Salesforce Marketing Cloud highly regarded).
• Understanding of social media platforms and content scheduling tools.
• Strong written communication skills.

Responsibilities

• Assist with execution of member marketing campaigns, including eDMs, promotions and resort launch communications.
• Support campaign setup, asset organization and marketing administration.
• Build, schedule, test and deploy email campaigns using approved templates.

Skills

Campaign coordination

Email marketing

Social media management

Content coordination

CRM familiarity

Attention to detail

Time management

Education

Marketing degree or diploma

Tools

Salesforce Marketing Cloud

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

We’re looking for a Member Marketing Assistant to join our Member Marketing team, supporting member communications and marketing initiatives across Accor Vacation Club, Club Wyndham South Pacific, and Club Wyndham Asia. If you’re highly organized, detail-oriented, and eager to build your marketing career in a fast-paced travel environment, we’d love to hear from you.

The Role

As a Member Marketing Assistant, you’ll provide operational and administrative support across a variety of marketing activities, helping deliver engaging communications to our members throughout the APAC and Middle East regions.

You’ll work closely with marketing, digital, social media, servicing, and member services teams to ensure campaigns are delivered accurately, on time, and in line with brand standards.

How You’ll Shine

Campaign & Communication Support

• Assist with the execution of member marketing campaigns, including eDMs, promotions, seasonal campaigns, and resort launch communications.
• Support campaign setup, asset organization, and marketing administration.
• Help ensure campaigns are delivered accurately and on schedule.

Email Marketing & CRM

• Build, schedule, test, and deploy email campaigns using approved templates.
• Support audience segmentation and campaign tagging processes.
• Assist with campaign proofing and quality assurance activities.
• Work with Salesforce Marketing Cloud and related marketing platforms.

Content & Social Media Support

• Assist in coordinating and scheduling member-facing social content.
• Maintain social media calendars across multiple brands and markets.
• Collaborate with internal teams to source content and campaign assets.

Reporting & Insights

• Compile monthly reports covering email performance, social engagement, and campaign results.
• Support the preparation of stakeholder reports, presentations, and marketing updates.
• Help maintain accurate reporting templates and data.

Stakeholder & Team Support

• Partner with marketing, resort operations, member services, and digital teams across multiple regions.
• Help ensure a consistent member experience across all communication channels.
• Provide administrative support that keeps campaigns running smoothly.

What You’ll Bring

• 1-2 years’ experience in a marketing, digital, coordination, or administrative role.
• Strong organizational and time-management skills.
• Exceptional attention to detail, particularly when working with communications and campaign setup.
• Familiarity with email marketing platforms (Salesforce Marketing Cloud experience is highly regarded).
• Understanding of social media platforms and content scheduling tools.
• Strong written communication skills.
• A proactive attitude with a willingness to learn and grow.

Preferred Qualifications

• Degree or diploma in Marketing, Communications, Business, or a related discipline.
• Experience or interest in travel, hospitality, membership, or loyalty programs is advantageous.

Why Join Travel + Leisure Co.?

• Be part of a globally recognized travel and leisure company.
• Work across multiple well-known vacation ownership and membership brands.
• Grow your marketing skills through exposure to digital marketing, CRM, content, social media, and reporting.
• Join a supportive and collaborative team environment.
• Enjoy career development opportunities within a global organization dedicated to creating unforgettable travel experiences.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.