Member Events Executive

Home House; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dynamic Member Events Executive to create unforgettable experiences in a luxurious environment. This role involves planning and executing a vibrant calendar of member events, collaborating closely with marketing and operations teams to enhance member engagement. With a focus on excellence and attention to detail, you will manage everything from concept to delivery, ensuring that each event resonates with the members. If you are passionate about hospitality and thrive in a collaborative atmosphere, this opportunity offers a pathway to career growth within a prestigious establishment.

Benefits

Private Health Care Plan

Employee Assistance Scheme

Gym Discounts

50% Taxi Contribution for Late-Night Shifts

Complimentary Meals on Duty

In-House Experiences

Career Advancement Opportunities

Ongoing Training

Qualifications

• Passionate and organized events professional with flair for member experiences.
• Strong communicator and relationship builder, comfortable with stakeholders.

Responsibilities

• Plan and deliver member events to enhance engagement and retention.
• Collaborate with Marketing and Operations to ensure event success.

Skills

Event Planning

Communication

Budget Management

Relationship Building

Marketing Collaboration

Education

Degree in Hospitality Management or related field

Job description

Do you strive to deliver excellence in an atmosphere of luxury and sophistication?

Home House, the epitome of elegance and prestige, is seeking a dynamic individual to join our team as a Member Events Executive.

Why Home House?

Join our family: Become part of a team that prides itself on delivering unparalleled experiences and setting the standard for luxury hospitality.

Career growth: Elevate your career in hospitality within a renowned establishment, with opportunities for advancement and skill development.

Prestigious environment: Work in one of London's most exclusive private members' clubs in an opulent setting.

Exceptional standards: Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.

Vibrant atmosphere: Immerse yourself in the unique energy of Home House.

Your purpose

Responsible for planning and delivering member events guided by the overall brand and marketing strategy and Home House brand pillars

Deliver a dynamic calendar of member events to enhance member engagement and retention and support member acquisition, covering arts and culture, wellness, dining and luxury lifestyle.

Oversee the end-to-end production and execution of all events from the concept through to the delivery, with a focus on the member experience.

Responsible for creating the event listings on the member portal

Compose compelling copy for each event to drive maximum ticket sales and sign ups and source or select appropriate imagery

Ensure each event is organised, planned and listed on the member portal four to six weeks in advance to advertise to members.

Work closely with the Marketing Team to drive awareness of members’ events, plan the promotion of events and create content around member events.

Work closely with Events Operations and the wider operational team to ensure that spaces are booked and functions sheets are produced ahead of all events.

Collaborate with all Heads of Departments and relevant team members to ensure each event is set up and managed effectively.

Manage our flagship member parties, from agency / supplier sourcing and management to budget management and on-site delivery.

Manage the booking of technical and production requirements and oversee all relevant purchase orders and invoicing

Report on the delivery of budget conversion and the success stories of the agreed calendar of members’ events.

Working with marketing, source and organise appropriate event and brand partnerships that align with the Home House brand vision.

Consider and propose appropriate opportunities to engage new audiences through the events programme.

Develop professional relationships with members, potential members and external suppliers, acting as an ambassador of Home House at all times.

Monitor the performance of each event, leveraging data and member feedback to inform and refine the member experience.

Handle all queries and complaints tactfully, reporting any feedback to the Membership Manager.

Adhere to deadlines to ensure business goals are met.

About You

A passionate and organised events professional with a flair for creating unforgettable member experiences.

Someone who brings creative vision and operational attention to the full event lifecycle, through concept and curation to seamless delivery.

A strong communicator and natural relationship builder, equally at ease with members, stakeholders and external partners.

You thrive in a collaborative environment, working closely with Marketing and Operations to deliver stand-out events, whilst confidently managing suppliers, production teams and budgets.

Driven by deadlines and focused on delivering outcomes that support membership engagement, retention and acquisition goals.

In return, what do we offer?

• A supportive and inclusive work environment where your contributions are valued.
• Opportunities for career advancement and ongoing training.
• Competitive salary and pension.
• Private health care plan and Employee Assistance scheme.
• Gym and retail discounts.
• 50% taxi contribution for late-night shifts.
• Complimentary meals on duty.
• In-House experiences at both Home House and Home Grown.
• Wagestream.
  
  

If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you!

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