Meetings & Events Team Leader — Lead, Upsell & Execute

Village Hotels; Cheadle; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink Discount

Friends & Family Discount

Brand Discounts

Mental Health Support

Job summary

Village Hotels is seeking a proactive Meetings & Events Team Leader / Assistant Manager to lead high-energy conference and banqueting operations. You’ll manage shifts, coordinate planning from start to finish, and deputise for the Manager to keep the department ahead of the game.

You’ll drive guest satisfaction, oversee AV setup, and push for profitability through upselling and efficient service. Join a team that values energy, ownership, and career growth.

Responsibilities

• Shift & Event Leadership: Leading busy event shifts, coaching team members to deliver excellence, and ensuring spaces are set up perfectly to brand standards.
• Commercial & Financial Support: Reviewing departmental performance against budgets, tracking payroll percentages, and driving revenue across bar spend and wet targets.
• Tech & Setup Supervision: Operating and demonstrating complex AV equipment safely and efficiently, while ensuring all event kit is stored securely.
• Food & Drink Excellence: Serving with confidence and flare, role-modelling natural upselling behaviors to maximize shift profitability.
• Compliance & Audits: Conducting health and safety training, food safety checks, licensing law compliance, and statutory audits as directed.

Job description

Village Hotels is seeking a proactive Meetings & Events Team Leader / Assistant Manager to lead high-energy conference and banqueting operations. You’ll manage shifts, coordinate planning from start to finish, and deputise for the Manager to keep the department ahead of the game.

You’ll drive guest satisfaction, oversee AV setup, and push for profitability through upselling and efficient service. Join a team that values energy, ownership, and career growth.