Meetings & Events Operations Assistant

Axiom Hospitality Limited; Glasgow; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Real Living Wage

Worldwide discounts

Hotel discounts

28 days holiday

Benefits portal

EAP

Wagestream access

Stayover after 1yr

Referral bonus

Free meals on shift

Length of service awards

Job summary

Radisson Blu Hotel Glasgow seeks a proactive Meetings & Events Operations Assistant to set up event spaces, assist with food and beverage service, and ensure exceptional guest experiences at conferences, meetings and banquets in Glasgow.

The role offers flexible hours, a £13.45 per hour rate, and a Real Living Wage employer with extensive staff benefits and progression opportunities within Axiom Hospitality.

Qualifications

• Truly passionate about the Hospitality Industry
• Conference and banqueting experience is preferred but not essential
• Excellent personal presentation
• Good understanding of food hygiene and health & safety procedures
• Ability to function independently with minimal supervision
• Excellent verbal and written communication skills
• Enthusiastic team player with a flexible approach

Responsibilities

• Setting up and breaking down event spaces according to client needs and hotel standards
• Assisting with food and beverage service during conferences, banquets and events
• Ensuring tables and service areas are well-presented and maintained during events
• Providing attentive and friendly service to guests
• Coordinating with kitchen and service teams for smooth service
• Clearing tables and resetting spaces for upcoming functions
• Upholding health, safety and hygiene regulations in all handling of food and beverage
• Assisting with additional event duties as required by the banqueting team

Skills

Hospitality passion

C&B experience

Personal presentation

Food hygiene knowledge

Independent worker

Communication skills

Team player

Job description

Salary: £13.45 per hour
Job Type: Flexible
Hours: Flexible
Town: Glasgow

The iconic Radisson Blu Hotel, Glasgow offers easy access to all of the city's major transport links, famous shopping destinations, the Scottish Exhibition, and Conference Centre and the SSE Hydro. It's the perfect choice for urban adventure-seekers and for those looking for a relaxing weekend close to the Scottish outdoors.

We are looking for a proactive, detail-orientated, and service-driven Meetings & Events OperationsAssistantto support the successful delivery of high-quality events. In this role, you will be responsible for setting up event spaces, assisting with food and beverage service, and ensuring an exceptional guest experience during conferences, meetings, and banquets.

What we offer

• £13.45 per hour
• We are a REAL LIVING WAGE Employer!
• Worldwide employee discounts at Radisson Hotels;
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

As a Meetings & Events Operations Assistant, you will play a vital role in ensuring event spaces are prepared to the highest standard, supporting food and beverage service, and assisting in all aspects of event service.

Responsibilities will include but are not limited to:

• Setting up and breaking down event spaces according to client needs and hotel standards.
• Assisting with food and beverage service during conferences, banquets, and special events.
• Ensuring tables, buffets, and service areas are well-presented and maintained throughout events.
• Providing attentive and friendly service to guests, responding to their needs effeciently.
• Coordinating with the kitchen and service teams to ensure smooth service.
• Clearing tables and resetting spaces for upcoming functions.
• Upholding health, safety, and hygiene regulations in all food and beverage handling.
• Assisting with any additional event duties as required by the banqueting team.

The ideal person for this role will be enthusiastic about change, focused on details and trusting.

The core skills and experience required to succeed:

• Truly passionate about the Hospitality Industry
• Previous conference and banqueting experience in a busy environment is preferred but not essential;
• Excellent personal presentation;
• Good understanding of food hygiene and health & safety procedures;
• Ability to function independently with a minimum of supervision;
• Excellent communication skills, the ability to communicate verbally and in writing ;
• To be an enthusiastic team player with a flexible approach.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and Radisson Blu Hotel Glasgow

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.