meetings and events co-ordinator

Accor; Leeds; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading hospitality group as a Cluster Meeting & Events Sales Coordinator in Leeds. In this full-time role, you will manage meeting and event sales, ensuring exceptional service and coordination across multiple venues. Ideal for candidates with sales and customer service experience, this position offers a supportive environment for growth and development. Enjoy benefits such as a pension scheme, meals on duty, and ongoing training opportunities.

Benefits

Pension Scheme (NEST)

Free Eye Tests

Meals on duty

Uniform provided

28 days holiday inc Bank Holidays

Access to ongoing training

Qualifications

• 1 year experience in meeting sales required.
• 1 year experience in customer service required.

Responsibilities

• Updating hotel profiles and managing initial enquiries.
• Conducting site showrounds and quoting for business.
• Preparing function sheets and managing bookings.

Skills

Sales

Customer Service

Administration

Teamwork

Tools

Excel

PowerPoint

Word

Job description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Fairview Hotels own and operate 13 branded hotels throughout the UK. In 2025 we envisage growth and development and at the heart of this is our hotel teams.

Job Description

Our Novotel cluster have multiple meeting spaces available for meetings and events & we are looking for a Cluster Meeting & Events Sales Coordinator to join the team.

The ideal candidate will be working currently in the Meeting & Events Sales Office for a busy hotel and looking for their next step and a foot in the door towards a proactive sales role in the future

You will be a methodical administrator as well as personable and passionate about selling our venues and working as part of a team

This is a Multi-site role and you would be based in Novotel Manchester West

Overview Of The Day To Day Tasks

• Updating the hotel profiles and familiarising yourself with any Novotel Brand update, including Meeting Planner which is our meeting loyalty scheme
• Conduct and/or arrange site showrounds, ensuring the person conducting the showround is familiar with the quote and requirements
• Quote for business coming from all channels, managing the initial enquiry through to close
• Ensure All bookings are issued with contracts, pro-forma invoices and payment is secured
• Prepare function sheets and deliver the info at the hotel function sheet meeting
• Due to the nature of the business there needs to be flexibility with working hours
• This role is PC based using our booking system Digi – Full training will be given, and the use of excel, power point and word is essential
• - Ability to travel to different locations as needed
  
  

Benefits

• Pension Scheme (NEST)
• Free Eye Tests
• Meals on duty
• Uniform provided
• 28 days holiday inc Bank Holidays
• Access to ongoing training `
  
  

Job Type: Full-time

Pay: Up to £30,000.00 per year

Schedule

• Monday to Friday and/or weekends dependent on the business
  
  

Experience

• Meeting sales: 1 year (required)
• Customer service: 1 year (required)
  
  

Licence/Certification

• Driving Licence (required)
  
  

Qualifications

Education is good, but your working experience will shine much brighter.

Additional Information

The Operations Manager is you line manager and you work with the food and beverage manager, front office manager and head chef.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

You must already have the right to work in the UK to apply for this position.