Meeting & Events Operations Supervisor

Himanchestercity; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Meetings & Events Operations Supervisor, where you will ensure the seamless execution of events and training of your team. This role requires creativity, relationship building, and dedication to guest experience, with added perks like uniform provision and hotel discounts.

Benefits

Uniform provided

Subsidised taxi travel and parking

Meals on shift

Worldwide hotel discounts

Everyday discounts and salary sacrifice programmes

Qualifications

• Experience in Meetings & Events supervision with an F&B background.
• Experience in a hotel environment preferred but not essential.
• Track record in leading and coaching teams.

Responsibilities

• Support in managing departments for smooth event execution.
• Lead the provision of outstanding M&E management service.
• Build relationships with clients to enhance their event experience.

Skills

Leadership

Team management

Customer relationship management

Organization

Adaptability

Job description

As a Meetings & Events Supervisor, you'll be key in ensuring our day-to-day meetings, functions, banquets, and events run smoothly.

What will I be responsible for as a Meetings & Events Operations Supervisor?

• Supporting in managing departments, ensuring the smooth running of each meeting and event
• Leading the provision of an outstanding meeting and event management service
• Coaching, mentoring, and leading your M&E team with a trusting approach - ensuring their commitment to delivering outstanding and bespoke service
• Getting to know your customers and using your relationships to offer suggestions to enhance their experiences, making them unforgettable
• Working closely with the Meeting & Events Manager who will encourage you to love change and find your own unique ways to further enhance your guest experience
• Being capable of juggling each event, customer, and guest whilst not missing any details

Is this Meetings & Events Operations Supervisor role right for me?

• You are already established in Meetings & Events supervision with an F&B background, where you have looked after the MICE area
• You're seeking your next challenge within a forward-thinking, change-loving company
• Experience working in a hotel is preferred but not essential
• Experience leading, coaching, and training a team to execute outstanding event coordination and management
• You are engaging, a relationship builder, and an influencer
• You are flexible, adaptable, hardworking, and fun!

What's in it for me?

• Uniform provided
• Subsidised taxi travel and parking, subject to availability
• Meals on shift
• Worldwide hotel discounts through IHG's employee programme
• Everyday discounts, cycle to work & technology salary sacrifice programmes