Meeting & Events Coordinator

Area Support Office, Manchester; Manchester; On-site; GBP 22,000 - 27,000; Full time

Job summary

An event coordination office in Manchester is seeking a Meeting & Events Coordinator to manage client enquiries and coordinate event details. This role requires strong organizational skills, excellent communication abilities, and a passion for delivering outstanding service. Previous experience in hospitality is preferred, along with proficiency in Microsoft Office. Enjoy a competitive salary and various benefits including a quarterly incentive plan and ongoing training opportunities.

Benefits

Quarterly Incentive Plan

Free parking or discounted rail travel

Complimentary meals on duty

Contributory pension scheme & Life Assurance

Discounted Gym Membership

Qualifications

• Previous experience in a Meetings & Events coordination role.
• Ideally within a hotel, venue, or hospitality environment.
• Ability to build strong relationships with clients and colleagues.

Responsibilities

• Respond to all M&E enquiries efficiently and professionally.
• Drive conversion from enquiry to signed contract.
• Handle inbound and outbound enquiries by phone and email.
• Contribute to a proactive, sales-driven environment.
• Ensure every client and guest has a positive experience.
• Take initiative to resolve issues and exceed expectations.

Skills

Strong organisational and multitasking abilities

Excellent communication skills

Proficient in Microsoft Office

Positive, proactive attitude

Job description

Meeting & Events Coordinator

Salary: Up to £26,500 per annum (dependent on experience) + Quarterly Incentive Plan

What’s in it for you?

• Competitive salary up to £26,500 (DOE)
• Quarterly Incentive Plan – rewarding your hard work
• Free parking or discounted rail travel
• Complimentary meals on duty
• Special team member rates at Radisson hotels worldwide
• Contributory pension scheme & Life Assurance
• Access to our Employee Assistance Programme (UNUM)
• Ongoing training and genuine opportunities to progress
• 20 days holiday + bank holidays
• Discounted Gym Membership, including use of pool and leisure facilities

About the Role

As a Meeting & Events Coordinator, you’ll play a key role in managing client enquiries, coordinating event details and ensuring seamless execution, all while delivering the high levels of service our brand is known for.

Key Responsibilities

• Enquiry Management: Respond to all M&E enquiries efficiently and professionally, ensuring a high level of service at every stage.
• Sales Conversion: Drive conversion from enquiry to signed contract, using Radisson Hotel Group systems and processes to maximise results.
• Client Communication: Confidently handle inbound and outbound enquiries by phone and email, ensuring clarity and responsiveness throughout.
• Sales Culture: Contribute to a proactive, sales-driven environment by identifying upselling and cross-selling opportunities.
• Team Collaboration: Work closely with colleagues to ensure every client and guest has a positive and seamless experience.
• Customer Focus: Always act with a client-first mindset, taking initiative to resolve issues and exceed expectations.

What We’re Looking For

• Previous experience in a Meetings & Events coordination role; ideally within a hotel, venue, or hospitality environment
• Strong organisational and multitasking abilities
• Excellent communication skills – both written and verbal
• Proficient in Microsoft Office and confident using booking/sales systems
• A positive, proactive attitude and a genuine passion for delivering outstanding service
• Ability to build strong relationships with clients and colleagues alike

If you're ready to join a fast-paced environment where no two days are the same and where your skills and initiative are truly valued, we’d love to hear from you.

Say Yes I Can! and apply today.