Meeting & Events Assistant

DoubleTree by Hilton Glasgow Central; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company in Glasgow is seeking a Meeting & Events Assistant to ensure the smooth setup of event spaces and deliver exceptional customer service. The ideal candidate is passionate, positive, and eager to work as part of a team while maintaining high communication and grooming standards. Join a dynamic team in a vibrant location that offers excellent opportunities for growth.

Qualifications

• Passionate and willingness to learn.
• Positive attitude and someone who makes our guests smile.
• Good communication and excellent grooming standards.

Responsibilities

• Setting up rooms for conferences and events.
• Ensure the Conference and Banqueting areas are kept clean and tidy.
• Welcome guests in a polite and friendly manner.

Skills

Customer service

Teamwork

Positive attitude

Communication skills

Job description

Overview

Klarent Hospitality are recruiting for a Meeting & Events Assistant for DoubleTree by Hilton Glasgow Central, Glasgow.

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role

As a Meeting and Events Assistant, you are responsible for setting up meeting rooms and ensuring all working areas are kept clean and tidy to deliver an excellent Guest and Member experience.

Responsibilities

• Ensure compliance of brand standards
• Knowledge of menu content, menu changes, and promotional activities
• Setting up rooms for conferences and events
• Ensure the Conference and Banqueting areas are kept clean and tidy
• Ensure Refreshment breaks are served at the correct times
• Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
• Welcome guests in a polite and friendly manner, ensuring exceptional guest service delivered at all times
• Follow cash handling procedures, if required
• Manage guest queries in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware

What we’re looking for

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Good communication and excellent grooming standards
• Ability to work morning, afternoon/evening, and weekends
• Deliver exceptional customer experiences all the time
• Is the Meeting & Events Assistant role for you? Do you have the skill set and experience to take on this role? Then what’s stopping you?

Situated a ten minute walk from the mainline railway stations, Glasgow Queen Street Station and Glasgow Central, a fifteen minute drive from Glasgow International Airport, DoubleTree by Hilton Glasgow Central is perfectly placed for exploring exciting attractions in the city centre and beyond. From history to culture, and the best shopping outside of London, visitors can experience the heart of Glasgow a stone's throw away from the hotel. Catch a performance of Scottish Opera at the Theatre Royal, discover beauty and heritage at the People’s Palace, or immerse in arts and artefacts at the museums or galleries.