Medical Transcriptionist Team Leader

North West Boroughs Healthcare NHS Foundation Trust; Liverpool; On-site; GBP 26,000 - 30,000; Part time

Job summary

A part-time opportunity for a Medical Transcriptionist Team Leader at a leading NHS foundation trust in Liverpool. The role involves supporting medical professionals in the Community Mental Health Team, ensuring effective administration and communication while maintaining confidentiality. Ideal candidates will have proven skills in audio-typing and experience in healthcare settings.

Qualifications

• Experience in a healthcare setting is required.
• Knowledge of medical terminology is essential.
• Ability to deal with difficult situations and maintain confidentiality.

Responsibilities

• Provide comprehensive admin support to medical consultants.
• Organize and coordinate workload activities within the team.
• Maintain confidentiality and adhere to Trust Policies.

Skills

Audio-typing

Communication

Organizational skills

Confidentiality

Education

RSA Level 3 typing/word-processing

AMSPAR certificate

Job description

This post is only open to internal applicants from Mersey Care NHS Foundation Trust.

Medical Transcriptionist Team Leader

Band 4

Main area Admin & Clerical Grade Band 4 Contract Permanent Hours Part time - 18.75 hours per week (Monday 9am to 5pm, Tuesday 9am to 12.45pm and Friday 9am to 5pm) Job ref 350-MHC7237917

Site Baird House Hub Town Liverpool Salary £26,530 - £29,114 per annum pro rata Salary period Yearly Closing 30/06/2025 23:59 Interview date 09/07/2025

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

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Job overview

An exciting opportunity has arisen for a Medical Transcriptionist Team Leader to join our Administrative Team based at Baird House Hub.

The post holder will provide comprehensive admin support to Consultants and Junior Medical Doctors in the Community Mental Health Team.

Our community mental health teams (CMHTs) work with people with severe and enduring mental health issues as well as those with less severe illness who have not responded to provided interventions in primary care services. They offer flexible, responsive and proactive integrated services to individuals with severe and complex mental and behavioural disorders. The service offered to individuals will be provided in the most appropriate setting primarily within the individuals own home and enable individuals in crisis to achieve the highest level of functioning possible in the least restrictive setting; preventing unnecessary hospitalisation and facilitate more rapid discharge from an acute care setting.

Applicants will be proficient in the use of audio-typing and word-processing packages and qualified to RSA Level 3 typing/word-processing or equivalent. Knowledge of medical terminology is essential along with possession of the AMSPAR certificate.

Main duties of the job

The post holder’s main duties will include planning, organising, directing and co-ordinating the work of the identified service.

Successful applicants will be able to organise their own workload and co-ordinate workload activities within the team. The successful candidate will have excellent interpersonal skills and a friendly telephone manner. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.The post holder will be expected to work with the minimum of supervision. They will be able to demonstrate flexibility and use their own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient and effective manner.

It is essential that confidentiality be maintained at all times. The post holder must adhere to Trust Policies and Procedures at all times.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Detailed job description and main responsibilities

**** Please refer to the Job Description and Person Specification for full details of this role ****

Person specification

Experience

• Experience of working in a health care setting.
• Experience of information systems
• Previous experience as a medical secretary.
• Experience/knowledge of people experiencing mental health issues.

Knowledge and Skills

• Excellent communication skills both verbally and non-verbally
• Demonstrate the ability to organise own duties and prioritise tasks within agreed timescales
• Excellent organisational skills.
• Knowledge of Medical terminology
• Willingness to gain understanding of local targets in order to take an active part in achieving targets relevant to the role
• Ability to maintain confidentially
• Ability to deal with difficult situations.

VALUES

• Accountability
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Transparency and honesty
• Discreet
• Change oriented

Other

• Able to meet the Trust’s professional standards e.g. dress code, customer care.
• Ability/willingness to undergo further training as necessary.

Personal Attributes

• Flexible working approach
• Professional attitude
• Ability to adhere to strict deadlines.
• Possess a caring, compassionate and empathic attitude.

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Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Should you require a reasonable adjustment to our recruitment process please email [e-mail] to ensure that measures can be put in place to support you.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email [e-mail] ) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

Flexible working requests will be considered for all roles.

Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.

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Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.