FOH Team Leader

Greene King; Wirral; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join Greene King as a FOH Team Leader at their Flaming Grill restaurant. This role involves leading a dedicated team and ensuring a high standard of customer service. You'll be instrumental in creating a lively atmosphere for guests while driving the team's success through effective coordination and problem-solving. Enjoy competitive pay, a great team culture, and numerous employee benefits.

Benefits

Competitive salary

33% discount on food and drink

50% discount at Greene King Inns and hotels

Employee assistance program

Wagestream access

Career development opportunities

Retail discounts

Qualifications

• Proven experience in a team leadership role within a hospitality setting.
• Strong ability to maintain high standards and customer satisfaction.
• Positive attitude and adaptability in a fast-paced environment.

Responsibilities

• Lead and support team members to ensure shift operates smoothly.
• Maintain cleanliness and legal safety standards at the bar.
• Provide excellent customer service and create memorable experiences.

Skills

Customer Service

Leadership

Organizational Skills

Attention to Detail

Teamwork

Job description

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As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Company Description

Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
  
  

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
  
  

What You’ll Bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Management

• Industries

  Food and Beverage Services, Hospitality, and Retail

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