Medical Support Secretary - Flexible Hours, Impactful Admin

Northern Care Alliance NHS Foundation Trust; Greater Manchester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Fantastic annual leave

Flexible working

Protected hours for wellbeing

Job summary

Northern Care Alliance NHS Foundation Trust in Greater Manchester is seeking a Medical Support Secretary to join our busy team. You will provide medical audio typing, manage appointments, update investigation logs, and support medical secretaries to ensure smooth patient flows.

You will handle internal and external calls, prioritise tasks, and maintain confidentiality with accuracy. Proficient MS Office skills and excellent telephone manners are essential to deliver high-quality patient service.

Qualifications

• Ability to prioritise workload effectively.
• Be well organised with excellent attention to detail.
• Confident using a computer and Microsoft Office.
• Excellent telephone manner and communication skills.
• Ability to manage patient expectations and provide high-quality service.

Responsibilities

• Medical audio typing.
• Carry out admin instructions including booking/cancelling appointments and updating investigation logs.
• Support the Medical secretaries when required and deal with enquiries from patients, staff and external agencies.
• Undertake routine office duties including printing, scanning and filing.

Skills

Prioritisation

Organisation

Attention to detail

Computer literacy

Telephone manner

Communication

Customer service

Enthusiastic

Tools

MS Office

Job description

Northern Care Alliance NHS Foundation Trust in Greater Manchester is seeking a Medical Support Secretary to join our busy team. You will provide medical audio typing, manage appointments, update investigation logs, and support medical secretaries to ensure smooth patient flows.

You will handle internal and external calls, prioritise tasks, and maintain confidentiality with accuracy. Proficient MS Office skills and excellent telephone manners are essential to deliver high-quality patient service.