Medical Support Secretary

Gmmh; Wythenshawe; On-site; GBP 22,000 - 25,000; Full time

Job summary

GMMH is seeking a Band 3 Medical Support Secretary to join the Perinatal CMHT. The role is 37.5 hours, Monday to Friday, full-time, within a busy team delivering high-quality administrative support.

You will handle audio typing, medical correspondence and diary management, supporting consultants and clinicians in a dynamic NHS environment. You will bring excellent organisation, strong communication skills and experience in medical terminology, ensuring smooth office operations and timely

Qualifications

• GCSE standard (5 GCSEs A-C including Maths and English).
• Experience in an administration role in a clinical environment.
• Knowledge of medical terminology.

Responsibilities

• Provide secretarial support to consultants, clinicians and team managers.
• Carrry out audio typing of clinical letters and typing of medical correspondence.
• Action minutes and typing, uploading scanning including prescriptions, and assist with diary management as required.

Skills

Audio typing

Diary management

Medical terminology

Communication skills

Education

GCSE standard including Maths & English

Job description

An exciting opportunity has arisen for an enthusiastic and highly organised Band 3 Medical Support Secretary (37.5 hours, Mon-Fri, full-time ) to work in the Perinatal CMHT. We are seeking a conscientious administrator with a can-do attitude who enjoys working in a large team and demonstrates a commitment to delivering high quality administration support in an efficient and timely manner.

The successful applicant will have excellent communication and organisational skills and have a broad range of administration experience, being able to work with intuitive and sometimes under pressure.

Main duties of the job

The successful applicant will have excellent communication and organisational skills and have a broad range of administration and secretarial experience, being able to work with initiative and sometimes under pressure. The post-holder will work as part of a dynamic team supporting medical secretaries, consultants, clinicians and team managers in the smooth running of the Admin Services. The successful applicant will work directly with the consultant, providing secretarial duties and co-ordinate and facilitate the dissemination of information to and from the team and be required to deal efficiently, precisely and courteously with telephone calls from service users as well as health professionals.

You will be a well organised and experienced secretary with knowledge of medical terminology. You will ensure all consultants and clinicians within your role are organised and equipped to fulfil their responsibilities. Duties will include audio typing clinical letters and typing of medical and other correspondence, actioning any requirements identified in minutes/typing, uploading scanning including prescriptions and assisting the consultants with their diary management if required.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than122locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Person specification

Education / Qualifications

• Good standard of education to GCSE standard (5 GCSE’s A-C including Maths and English)

Experience

• Worked in an administration role in a clinical environment
• Medical terminology

Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click here .

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here .

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support.