Medical Secretary / Team Secretary (MH&LD)

Lehrman Cameron Studio, LLC; Aberystwyth; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dedicated team as a Medical/Team Secretary in a vibrant healthcare environment. This role offers a unique opportunity to be the first point of contact for a busy department, where your organizational skills will shine. You'll manage clinical diaries, handle confidential correspondence, and ensure smooth communication within the team. Ideal for those with a passion for healthcare administration, this position allows you to contribute significantly to patient care while working in a supportive atmosphere. If you are proactive, detail-oriented, and thrive in a dynamic setting, this is the perfect role for you!

Qualifications

• Experience in a medical or administrative role is preferred.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Act as the first point of contact for the department/service.
• Maintain clinical diaries and manage scheduling for clinicians.
• Process and register departmental referrals and maintain records.

Skills

Communication Skills

Organizational Skills

Discretion

Knowledge of Health Board Software

Education

Relevant Administrative Qualification

Tools

Health Board Patient Administration System

Email Communication Tools

Job description

An exciting opportunity has arisen for an enthusiastic and experienced individual to join our S-CAMHS Team within MH&LD Directorate Admin Services, in the role of Band 4, Medical/Team Secretary, based in Ty Helyg, Caradog Road, Aberystwyth, working Monday to Friday 09:00am - 5:00pm.

Key Responsibilities:

1. Be the first point of contact for the department/service.
2. Deal with all queries both in person, via telephone, and/or email.
3. Liaise where necessary with senior members of the team.
4. Process incoming confidential and routine mail and distribute accordingly.
5. Use initiative, discretion, and service knowledge to action as necessary.
6. Ensure all outgoing mail is addressed appropriately.
7. Maintain clinical diaries, ensuring clinicians are aware of their commitments, adjusting conflicting demands as required.
8. Schedule statutory meetings, ensuring appropriate files and relevant information are available for efficient meetings.
9. Filter and respond to requests from other staff, prioritising the demands on the time of the Clinicians/Consultant(s)/Medical Staff.
10. Ensure relevant records and documentation (results, reports, correspondence) are available for clinics and/or assessments.
11. Use various Health Board approved Software.
12. Process and register departmental/service referrals, liaising with Medical Records as required.
13. Ensure patients/service users/clients' contact address, personal and GP details are entered on approved Health Board Patient Administration System(s) and updated as required.
14. Take responsibility for departmental and own filing.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews will be held on 20/01/2025.