Team Secretary/Administrator (MH&LD)

Lehrman Cameron Studio, LLC; Carmarthen; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits for a motivated individual to join the Administration Team as a Team Secretary/Administrator. In this dynamic role, you will be the first point of contact, managing communications and supporting the delivery of a comprehensive service. Your expertise in IT systems, coupled with strong secretarial skills, will be essential in processing referrals and maintaining accurate databases. This position offers a chance to contribute to the transformation of mental health services while working in a supportive environment. If you are adaptable, organized, and possess excellent communication skills, this role is perfect for you.

Qualifications

• Proven secretarial skills and experience with IT systems are essential.
• Excellent organisation, communication, and adaptability are required.

Responsibilities

• Manage mail receipt and distribution as the first point of contact.
• Operate patient administration systems and process referrals.

Skills

Microsoft Word

Excel Management

Data Collection

Power Point

E-Mail

Secretarial Skills

Communication Skills

Organisational Skills

Tools

Patient Administration Systems (WPAS)

Care Partner

Job description

An exciting opportunity has arisen for an enthusiastic and experienced individual to join the Administration Team in the role of Team Secretary/Administrator for the Single Point of Contact CAMHS.

Experience of a range of IT systems including Microsoft Word, Excel Management, Data Collection, Power Point, and E-Mail, coupled with proven secretarial skills and previous experience is essential.

The post holder will be required to undertake a wide range of duties including:

1. Receipt and distribution of mail.
2. First point of contact for the service.
3. Operate our patient administration systems (WPAS) and Care Partner.
4. Process referrals and maintain an accurate database.

The successful candidate will be expected to demonstrate excellent organisation skills and be flexible and adaptable in their approach to work. They must be able to work on their own initiative, use tact and diplomacy where appropriate, and possess excellent communication skills.

The successful candidate will be required to support the delivery of a quality comprehensive service to the team and provide cover in the event of administrative staff absences. The role may also involve travelling to and working across other sites within the Directorate in support of service delivery.

In line with the Transformation of Mental Health Services, the successful candidate may be required to provide administrative support for the delivery of a 7-day service in the future.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

Interviews will be held on 10/1/2025.