Medical Secretary & Team Lead – NHS (Office-Based)

Coventry and Warwickshire Partnership Trust; Nuneaton; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Generous annual leave

Learning and development opportunities

Salary sacrifice schemes

NHS discounts

Wellbeing support

Staff networks

Job summary

Coventry and Warwickshire Partnership NHS Trust is seeking a Medical Secretary to support a Children & Young People’s team at Whitestone Clinic, Nuneaton. The role is office-based, Monday–Friday, 9am–5pm, with travel between Coventry and Warwickshire sites and e-expense re-imbursement.

You will provide admin support to consultants, manage clinics and correspondence, and supervise junior administrative staff while upholding confidentiality and high-quality patient care.

Qualifications

• Experience in a medical secretary or similar admin role
• Excellent communication, organisational and IT skills
• Ability to work independently, prioritise tasks, and use initiative

Responsibilities

• Support and manage a small team of Administrative staff
• Deliver a professional and confidential secretarial service to medical staff
• Manage diaries, clinic bookings, and patient follow-up appointments
• Assist the Senior Admin Lead in coordinating work to support staff to ensure efficient workflow
• Liaise with patients, service users, and stakeholders in a compassionate and respectful manner
• Support the coordination of medical rotas and meetings
• Handle sensitive information with the utmost integrity and discretion

Skills

Medical secretary experience

Communication skills

Organisational skills

Independent working

Job description

Coventry and Warwickshire Partnership NHS Trust is seeking a Medical Secretary to support a Children & Young People’s team at Whitestone Clinic, Nuneaton. The role is office-based, Monday–Friday, 9am–5pm, with travel between Coventry and Warwickshire sites and e-expense re-imbursement.

You will provide admin support to consultants, manage clinics and correspondence, and supervise junior administrative staff while upholding confidentiality and high-quality patient care.