Medical Secretary - Primary Care

KIMS Hospital; Grove Green; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading independent healthcare provider in Maidstone seeks an experienced Medical Secretary to join their Private GP Service team. This role requires excellent organisational skills and the ability to multitask while providing compassionate support to patients. Responsibilities include managing appointments, liaising with medical professionals, and maintaining records. A competitive salary and various benefits, including annual leave and private health insurance, are offered.

Benefits

33 days annual leave

Free secure staff parking

Private health insurance

Life assurance

Employee Assistance Programme

Qualifications

• Prior administrative or secretarial experience.
• Audio/touch typing skills.
• Proficient in computer usage.

Responsibilities

• Manage appointments and clinical correspondence.
• Support the Private GP Service's growth.
• Act as a liaison between patients and the hospital.
• Audio type and prepare medical letters.
• Maintain patient records and documentation.
• Triaging online appointment bookings.

Skills

Organisational skills

Verbal communication

Written communication

Attention to detail

Adaptability

Team player

Education

Standard secondary education

Further secretarial/administration qualifications

Tools

Excel

Job description

Medical Secretary – Primary Care (Private GP Service)
KIMS Hospital, Maidstone

KIMS Hospital, the largest independent hospital in Kent, has an exciting opportunity for an experienced Administrator or Secretary to join our team supporting the Private GP Service.

This is a fantastic development role for someone who is keen to progress within medical secretarial administration. You will be part of a busy, friendly team providing essential support to our Private GPs, patients, and consultants across KIMS Hospital and Lyca Health sites.

About the Role

As a Medical Secretary, you will play a vital role in ensuring our Private GP Service runs smoothly. You will need to be highly organised, forward-thinking, and able to multi-task while maintaining excellent attention to detail.

Your responsibilities will include:

• Managing appointments, enquiries, dictations, and clinical correspondence
• Supporting the growth and smooth running of the Private GP Service across sites
• Acting as a link between patients and the hospital when required
• Audio typing and accurate preparation of medical letters
• Maintaining patient records, filing, and scanning documentation
• Liaising with patients, consultants, and colleagues across the hospital
• Triaging online appointment bookings and collating results for GP review
• Providing cover for colleagues during periods of absence
• Delivering a high standard of communication and compassionate support to patients

About You

We are looking for someone who is:

• Highly organised, reliable, and able to prioritise effectively
• Confident with both verbal and written communication
• Compassionate and patient-focused, with a professional approach
• Calm under pressure and adaptable to changing situations
• Computer literate with strong attention to detail
• A positive team player with a ‘can do’ attitude

Desirable skills include: prior administrative or secretarial experience, audio/touch typing, and proficiency in Excel.

Qualifications

• A good standard of secondary education is essential.
• Further secretarial/administration qualifications would be an advantage.

Benefits

• Earn while you learn – with a competitive starting salary.
• 33 days annual leave (including bank holidays) plus your birthday off.
• Free secure staff parking.
• Private health insurance.
• Life assurance.
• Discounts on hospital services, retail, and gyms.
• Employee Assistance Programme.

For more information or to discuss the role further, please contact Diane on 01622 538114 or email [e-mail].

Please note: Any offers of employment will be subject to proof of eligibility to work in the UK and a satisfactory DBS check.