Medical Secretary - Palliative Care & Acute Oncology

River Alliance of Wisconsin; Liverpool; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established healthcare provider is seeking a motivated medical secretary to join their dynamic administrative team. This role is vital in supporting patient care through effective management of referrals, transcription of medical documentation, and coordinating appointments. The ideal candidate will demonstrate exceptional organisational and communication skills, ensuring a compassionate and professional approach in all interactions. Join a dedicated team committed to delivering high-quality healthcare services to the community, where your contributions will make a significant impact on patient experiences and outcomes.

Qualifications

• Ability to work independently and manage workload with minimal supervision.
• Excellent organisational and communication skills are essential.

Responsibilities

• Manage referrals, audio transcription, and diary management.
• Support consultants and speciality teams in administrative tasks.

Skills

Organisational Skills

Interpersonal Skills

Communication Skills

Audio Transcription

Diary Management

Compassionate Approach

Teamwork

Education

Relevant Administrative Qualification

Job description

A Vacancy at Liverpool University Hospitals NHS Foundation Trust.

We are looking to recruit an enthusiastic and motivated medical secretary to join our busy administrative team to support this innovative service. We require an individual who works well as part of a team and possesses excellent organisational, interpersonal, and communication skills. You should have a compassionate and caring approach with the ability to remain calm and professional within this specialist area of care.

It is essential that you are able to co-ordinate your own workload with minimum supervision whilst also supporting the wider administrative workstreams of the service. The role involves a wide range of secretarial duties including:

1. Management and processing of referrals
2. Audio transcription of medical discharge summaries
3. Preparation of meetings, minute taking, and diary management
4. Dealing with telephone and direct communications from patients, families, and other health professionals

To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians.

Additional responsibilities include:

1. Diary management, arranging appointments, and travel/accommodation
2. Supporting consultants in non-clinical activities by preparing presentation documents and arranging meetings
3. Typing dictation from audio transcription of clinical correspondence and documentation
4. Maintaining an effective track on inpatient referrals to ensure patients are reviewed promptly
5. Dealing with enquiries from patients, consultants, junior doctors, and colleagues in an appropriate manner
6. Ensuring all correspondence relating to patient care is acted upon in a timely manner
7. Working as part of a team to promote effective workflows in the department

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

To provide a comprehensive service to the Palliative Care and speciality teams at Woodlands Hospice and Aintree University Hospital, under the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.

This advert closes on Tuesday 17 Dec 2024.