Medical Secretary, General Surgery

Cwm Taf Morgannwg University Health Board; Llantrisant; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent health board in Wales is seeking a Medical Secretary for General Surgery. The role involves providing comprehensive secretarial duties, managing the Consultant’s diary, and liaising with patients and external partners to facilitate care. Ideal candidates will possess excellent communication, organisational, and IT skills, alongside relevant qualifications. A good standard of English and knowledge of NHS systems are crucial for this position. Join a supportive team committed to excellent patient care in a dynamic health environment.

Benefits

Pension

Generous leave

Flexible work

Qualifications

• Good standard of education, comprehensive knowledge of medical/surgical terminology.
• Previous experience in a secretarial role in a busy environment.
• Excellent organisational and time management skills.

Responsibilities

• Provide secretarial duties including transcribing medical correspondence.
• Manage the Consultant’s diary and prioritise results.
• Liaise with patients, general practitioners, and other health boards.

Skills

Excellent typing/keyboard skills

Communication skills

Organisational skills

Clerical skills

IT skills

Education

RSA/OCR Level III or equivalent

Medical Secretary qualification (e.g., AMSPAR)

ECDL or similar qualification

Tools

NHS information systems (WPAS/Myrddin, TOMS)

Microsoft Office

Job description

Medical Secretary, General Surgery

The closing date is 18 December 2025.

THIS POST IS FIXED TERM/SECONDMENT FOR 13 MONTHS DUE TO MATERNITY COVER.

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

The main purpose of this vacancy is to provide secretarial office duties such as transcribing medical correspondence, audio typing, undertaking mail and filing duties, retrieving patients' medical notes, scheduling theatre cases on the TOMS system, and dealing with patients, relatives, carers, and external partners on a day‑to‑day basis.

The post holder must demonstrate excellent typing/keyboard, communication, organisational, clerical, and IT skills; work independently and as part of a multi‑disciplined team; and have a sound knowledge of Microsoft Office and NHS information systems (WPAS/Myrddin, TOMS, and referral to treatment principles).

They will manage the Consultant’s diary, prioritise results, organise clinical activity and patient admissions, liaise with patients, general practitioners, and other health boards/trusts, and maintain waiting lists in line with University Health Board policy.

Welsh Skills Desirable: Speaking & listening skills at Level 3 (CEFR B2) or above are considered an advantage for short‑listing.

Main duties of the job

• Plan own day‑to‑day tasks and duties.
• Undertake routine and audio typing of clinical correspondence.
• Update pathways in line with RTT guidelines.
• Manage Consultant's diaries.
• Prioritise results, organise clinical activity, and patient admissions.
• Liaise with patients, general practitioners, and other health boards/trusts for ongoing treatment and care.
• Maintain waiting lists in accordance with UHB policy, dealing with patients, relatives, carers, and external partners tactfully and diplomatically.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. With nearly 13,500 staff, we are one of Wales’s largest employers and operate three district general hospitals, several community hospitals, and primary care facilities.

CTM’s location offers the best of South Wales—just 20 minutes from Cardiff, the Brecon Beacons, and the Ogmore coast—providing an ideal setting for both work and personal life.

Our 2030 Strategy—“Our Health, Our Future”—focuses on uniting the region around shared health and wellbeing goals, guided by the values of listening, learning, improving, treating everyone with respect, and working together as one team.

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or click Apply now to view in Trac.

Person Specification

Qualifications

• RSA/OCR Level III or equivalent—good standard of education, comprehensive knowledge of medical/surgical terminology.
• ECDL (European Computer Driving Licence) or similar qualification; knowledge of UHB procedures; Medical Secretary qualification (e.g., AMSPAR).

Experience

• Previous experience in a secretarial role in a busy environment; ability to prioritise and manage workload; knowledge of the Welsh PAS (Myrddin) system.
• Experience of working in a hospital environment and supervising staff.

Aptitude and Abilities

• Excellent keyboard and audio typing skills; excellent communication and telephone skills; able to deal with patients and relatives sympathetically; ability to interact with staff at all levels; confidentiality and diplomacy; excellent organisational and time management skills.
• Setting up office systems; ability to take shorthand.
• Welsh language speaking & listening skills at Level 3 or above.

Values

• Must be a team player with the ability to work on own initiative; reliable and flexible to meet service needs; able to undertake duties of the post as advertised.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission to the Disclosure and Barring Service for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board