Medical Secretary

Beechfield Medical Centre; Nottingham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Beechfield Medical Centre is seeking a general secretarial support role to assist the practice manager, doctors and health professionals. The ideal candidate will have strong word processing and typing skills and perform clerical tasks to maintain efficient administrative systems.

Responsibilities include typing letters and reports, handling patient referrals, filing records, and managing telephone communications. Experience in Primary Care and knowledge of Lincolnshire pathways are advantageous.

Qualifications

• Experience of customer service.
• Experience of working with patients.
• Experience in Primary Care.
• Medical Secretary Experience.
• Awareness of Lincolnshire pathways.
• Awareness of AQP processes.

Responsibilities

• Provide efficient copy typing and word processing for GPs and health professionals.
• Assist Admin Manager with clerical and administrative duties.
• Establish and maintain administrative systems for accessible and secure information.
• File patient records and correspondence in patient medical records.
• Handle incoming/outgoing telephone calls and queries.
• Maintain the computerised clinical system accurately and securely.
• Assist with gathering statistics and information as required.
• Carry out ERS/Choose and Book procedures for referrals.
• Compose patient letters and information leaflets.
• Support with practice administrative tasks as required.

Skills

Word processing

Typing

Clerical tasks

Customer service

Telephone handling

Tools

ERS/Choose and Book

Job description

Toprovide general secretarial support to the practice manager, doctors and healthprofessionals, involving word processing and typing skills and general clericalwork at Beechfield Medical Centre.

Main duties of the job

To provide an efficient copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, etc. in an accurate and quality manner.

To assist the Admin Manager with all clerical and administrative duties.

To establish and maintain administrative systems so that computer information is easily accessible and secure.

File patient records and correspondence in patient medical records.

To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

To maintain the computerised clinical system in an accurate and secure manner.

To assist with the gathering of statistics and information when required.

To carry out Choose and Book (ERS) procedures for referrals.

Compose appropriate patient letters and information leaflets.

About us

BeechfieldMedical Centre is an approx. 21,500 patient GMS practice operating from purpose-builtpremises in the heart of the beautiful market town of Spalding in SouthLincolnshire. We also have a branch sitecalled Beechfield West situated within the same town, opened in 2023 to allowus to expand the range of clinical services we offer our patients.

Job responsibilities

• To provide an efficient copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals,etc. in an accurate and quality manner.
• To assist the Admin Manager with all clerical and administrative duties.
• To establish and maintain administrative systems so that computer information is easily accessible and secure.
• File patient records and correspondence in patient medical records.
• To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
• To maintain the computerised clinical system in an accurate and secure manner.
• To assist with the gathering of statistics and information when required.
• To carry out Choose and Book (ERS) procedures for referrals.
• Compose appropriate patient letters and information leaflets.
• To support with all practice administrative tasks as required

Person Specification

Experience

• Experience of customer service
• Experience of working with patients
• Experience in Primary Care

Knowledge

• Medical Secretary Experience
• Awareness of Lincolnshire pathways
• Awareness of AQP processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.