Medical Secretary

Mid Cheshire Hospitals NHS Foundation Trust; Macclesfield; In loco; GBP 23.000 - 29.000; Tempo pieno

Descrizione del lavoro

Mid Cheshire Hospitals NHS Foundation Trust is seeking an organised Medical Secretary to support the Dermatology team. You will provide comprehensive secretarial and admin services, handling audio typing, patient communications and MDT/RTT coordination.

The role requires managing urgent referrals and maintaining pathway timeliness within a busy multidisciplinary team, ensuring quality patient care across sites in Cheshire.

Competenze

• Evidence of good communication skills both verbal and non-verbal.
• Excellent administrative and IT skills.
• Audio typing experience to a high standard.
• An understanding of Medical Terminology.

Mansioni

• Manage incoming tasks, emails and correspondence, ensuring prioritisation and timely completion.
• Respond to patient calls and email enquiries with a professional, sensitive service.
• Liaise with GPs, hospitals, consultants and healthcare professionals regarding referrals and clinical correspondence.
• Undertake audio typing of clinical correspondence, including letters and results.
• Ensure urgent cancer referrals (2WW) are typed and processed within timescales.
• Monitor histology results and escalate as needed, supporting MDT administration and RTT pathways.

Conoscenze

Audio typing

Organisational skills

Communication skills

IT skills

Medical terminology

Strumenti

EMIS

MS Office

Diary management

Descrizione del lavoro

We are looking for an organised, motivated and experienced Medical Secretary to join our dedicated Dermatology team, working closely with Consultants, Nurse Specialists and the wider clinical team. The successful candidate will provide a comprehensive medical secretarial and administrative service, supporting the effective coordination of patient pathways and the smooth running of the Dermatology service. Main duties of the job include but are not exhaustive

• Completing tasks and emails.
• Dealing with patient calls and emails and liaising with medical professionals.
• Audio Typing
• actioning urgent cancer referrals.
• Cashing up of clinics
• Supporting wider team and management
• Ensuring 2ww referrals are typed in timely manner

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008. We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health. The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal. At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

• Manage and action incoming tasks, emails and correspondence, ensuring these are prioritised appropriately and completed within agreed timescales.
• Respond to patient telephone calls and email enquiries, providing a professional and sensitive service
• Liaise with GPs, hospitals, consultants and other healthcare professionals regarding patient queries, referrals and clinical correspondence.
• Undertake audio typing of clinical correspondence, including clinic letters, referrals, results letters and other medical documentation.
• Ensure urgent and suspected cancer (2WW) referrals are prioritised, typed and processed within required timescales.
• Monitor and action urgent cancer referrals, ensuring these are appropriately flagged, escalated and progressed in line with national and local pathways.
• Monitor outstanding histology results and ensure these are brought to the attention of the responsible clinician.
• Support the coordination and administration of cancer pathways, including MDT administration when required.
• Proactively monitor and manage RTT pathways, identifying potential delays and escalating breaches
• Supervision of administration assistant including motiv8's, RTWs and training
• Manage and upload clinical images to EMIS, ensuring accurate patient documentation
• Organisation of own workload and office environment
• Cashing up of clinics in absence of admin assistant
• Provide cross-cover for colleagues during periods of absence to maintain service continuity
• Support the training, guidance and supervision of administrative colleagues where required
• - monitoring of Departmental/Trust targets including Letter turnaround times and RTT/ 2ww pathway
• Ensuring clinics are cashed up in timely manner and patients added to correct waiting list
  We are looking for someone who has excellent organisational and communication skills, can work independently using their own initiative and is confident managing competing priorities and deadlines.
• You will also be able to cope with interruptions whilst in periods of concentration and able to manage conflicting priorities.
• The role requires a proactive approach to workload management, with particular responsibility for ensuring urgent and suspected cancer (2WW) referrals, clinical correspondence and patient pathways are managed accurately and within required timescales. The successful candidate will demonstrate a high level of attention to detail, professionalism and the ability to work effectively as part of a busy multidisciplinary team, contributing to the delivery of a safe, efficient and responsive service. You will be responsible for a wide range of medical secretarial and admin duties and will provide administration support for the clinical team which includes medical audio typing, diary management and monitoring of Departmental/Trust targets including Letter turnaround times and RTT. You will also be able to cope with interruptions whilst in periods of concentration and able to manage conflicting priorities.
• We are looking for candidates with:
• Evidence of good communication skills both verbal and non-verbal.
• Excellent administrative and IT skills.
• Audio typing experience to a high standard.
• An understanding of Medical Terminology.
• We are looking for candidates with:
• Evidence of good communication skills both verbal and non-verbal.
• Excellent administrative and IT skills.
• Audio typing experience to a high standard.
• An understanding of Medical Terminology.