Medical Secretary

EAST LONDON NHS FOUNDATION TRUST; London Borough of Hackney; On-site; GBP 24,000 - 30,000; Full time

Job summary

The Forensic Service at East London NHS Foundation Trust is seeking a capable Medical Secretary/Administrator to provide confidential support to multidisciplinary teams. You will develop reception and administration systems in a paper-light office and handle day-to-day tasks with discretion.

The post requires initiative, the ability to liaise across professions and service users, and a commitment to maintaining client confidentiality in a busy environment. You may cover other sites as needed.

Responsibilities

• Provide comprehensive administrative service to multidisciplinary teams, including processing referrals, reports, correspondence, documentation, and related filing, photocopying and scanning.
• Ensure all incoming post is date-stamped, scanned and distributed to the appropriate staff and that outgoing mail is sorted by internal/external department and relevant agencies.
• Type correspondence when required.
• Maintain office filing systems and ensure confidentiality of service user information at all times.
• Maintain standard filing system for patient notes, correspondence and questionnaires in line with record keeping policies.
• Book interpreters and translators for clients’ appointments and monitor confirmations.

Tools

MS PowerPoint

Job description

The successful candidate will provide comprehensive confidential secretarial and administrative support to the Forensic Service / wider Multi-disciplinary team, ensuring efficient and smooth running of the service.

To be responsible for developing reception and administration systems for the service and providing day to day administrative support to the service, within the context of a paper light office. The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and service users and to maintain client confidentiality.

The post holder will be required to work in a busy and demanding environment and should be flexible and adaptable whilst having the ability to prioritise work and use their initiative in order to make sound judgements.

To work alongside and to cover, when appropriate, other administration staff across several locations at times.

IMPORTANT. In order to be shortlisted your supporting statement MUST provide "Three reasons to shortlist you". Please include systems you have created, examples of problem solving or other relevant experience.

Shortlisted candidates will be expected to conduct a 5-minute presentation on Top three skills of a Medical Secretary using MS PowerPoint.

• 1, To provide a comprehensive administrative service to the multidisciplinary teams, including processing all referrals, reports, correspondence, documentation, and related filing, and photocopying and scanning.
• 2. To ensure that all incoming post is date-stamped, scanned and distributed to the appropriate persons and that out-going mail is sorted according to internal, external departments and relevant agencies.
• 3. To type correspondence when required.
• 4. To maintain office filing systems and ensure information relating to service users is accessible to relevant staff, ensuring confidentiality at all times.
• 5. To maintain a standard filing system ensuring that the filing of patient notes, correspondence, questionnaires etc are kept up to date in line with record keeping policies
• 6. To book interpreters and translators for clients' appointments and monitor confirmation of bookings and action as appropriate

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.