Medical Secretary

The Ravenswood; Ipswich; On-site; GBP 17,000 - 21,000; Part time

Job summary

Ravenswood Medical Practice in Ipswich is seeking a part-time Medical Secretary to support 11 GPs and the wider clinical team. The role focuses on fast, accurate typing, processing medical letters, and managing referrals while maintaining strict patient confidentiality.

You will work two days (Monday and Friday), ensuring urgent tasks are prioritized and routine work is completed within agreed timescales. The practice offers a competitive salary and NHS Pension Scheme, as described.

Qualifications

• Experience providing medical secretarial support in a clinical setting.
• Proficient typing and document processing for clinical correspondence.
• Ability to manage referrals and confidential patient records.
• Strong organisation and communication skills.

Responsibilities

• Provide secretarial and administrative support to GPs and the clinical team.
• Type and process medical correspondence, reports, and letters.
• Process referrals to hospitals and specialists promptly.
• Maintain accurate, confidential patient records and schedules.
• Prioritize workload and coordinate with colleagues.

Skills

Secretarial duties

Typing speed

Medical admin

Job description

Ravenswood Medical Practice has a vacancy for a part-time Medical Secretary to work 2 days (Monday and Friday).,

• Provide comprehensive secretarial and administrative support to GPs and the wider clinical team.
• Type, prepare and process medical correspondence, reports, letters and other clinical documentation.
• Process routine and urgent referrals to hospitals, consultants and other healthcare services, ensuring accuracy and timely submission.
• Manage incoming clinical correspondence, ensuring documents are directed to the appropriate clinician for review and action.
• Liaise with patients, hospitals, consultants and external healthcare providers to resolve administrative queries.
• Monitor outstanding referrals, correspondence and administrative tasks, escalating delays or concerns where appropriate.
• Maintain accurate patient records and ensure confidential information is handled securely and in accordance with practice policies.
• Prioritise workload effectively, ensuring urgent tasks are dealt with promptly and routine work is completed within agreed timescales.
• Support the preparation and processing of medical reports, insurance forms and requests for medical information.
• Work collaboratively with colleagues to ensure the smooth and efficient running of the practice's administrative and secretarial services.

  You will be joining our large Medical Practice team consisting of 11 GPs, 4 paramedics, Nursing team of 9, Admin and Reception Teams serving a population of approximately 15,000 patients.

We are a friendly and forward-thinking PMS practice with patient care at the heart of what we do.

Competitive salary Membership to NHS Pension Scheme Excellent personal and professional support with training as appropriate.