Healthcare Assistant

Icon UK Limited; Greater London; Presencial; GBP 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary sacrifice pension

Life Assurance

Wellbeing programme (EAP)

Ignite benefits platform

Annual leave 25 days + bank holidays

Resumo da oferta

Icon UK Limited is seeking a compassionate Healthcare Assistant to support patient-centred care in an outpatient setting. You will work under registered practitioners, ensuring safe, dignified care and accurate record-keeping.

A Care Certificate and Level 2 qualification are required, with desirable NHS-like experience and strong communication skills. Benefits include a salary sacrifice pension, life assurance, wellbeing support, and access to the Ignite platform.

Qualificações

• Care Certificate and Level 2 healthcare qualification are required.
• Experience in healthcare or hospital environment is desirable.
• Strong communication and organisational skills are essential.

Responsabilidades

• Support the delivery of safe, compassionate patient care under supervision of registered practitioners.
• Maintain a clean, safe clinical environment following infection prevention and governance standards.
• Accurately record patient information and promptly escalate changes to clinical staff.
• Collaborate within the MDT to support patient experience and administrative tasks.

Conhecimentos

Care Certificate

Level 2 Healthcare Qualification

Formação académica

Care Certificate

Level 2 Healthcare Qualification

Descrição da oferta de emprego

Contract Type: Permanent

Hours: Full Time (Mon-Fri)

Role Overview

This is a unique opportunity for a compassionate and motivated Healthcare Assistant to support the delivery of high-quality, patient-centred care within an outpatient clinical setting. Working under the supervision of registered practitioners, you will play a key role in support patients' wellbeing whilst undergoing treatment, ensuring safe, effective and dignified care. We are looking for an individual with a Care Certificate and a Level 2 healthcare qualification, alongside strong communication and organisational skills.

The ideal candidate will demonstrate a commitment to patient safety, accurate record-keeping and maintaining confidentiality, with the ability to recognise and upscale clinical concerns appropriately. Experience in healthcare or hospital environment is desirable, along with practical clinical skills such as observations or phlebotomy. You will be a reliable team player, flexible in your approach, and passionate about delivering compassionate care.

The key responsibilities include:

• Support the delivery of safe, effective and compassionate patient care under the supervision of registered practitioners, including assisting with clinical procedures and observation.
• Maintain a safe, clean and well-equipped clinical environment, adhering to infection prevention, health and safety, and governance standards
• Accurately record patient information and elevate any changes or concerns promptly to clinical staff
• Work collaboratively within the MDT, supporting patient experience, administrative tasks, and the smooth running of the service.

For more information regarding the core responsibilities of this role, please see the job description here: ICC UK_Healthcare Assistant.pdf . Private sector experience preferred

Annual Leave: We offer 25 days + bank holidays (increasing to 27 days after 3 years' service)

Salary Sacrifice Pension: We offer an auto-enrolment pension from day 1 with a standard contribution of 5% employee, and 4% employer. You can also opt to enhance your contribution to 6%, to which the employer will also contribute 6%.

Life Assurance: We offer a life assurance scheme equivalent to 3 x your annual salary.

Wellbeing: The wellbeing of our people is extremely important to us, and we therefore offer an enhanced Employee Assistance Programme which offers holistic wellbeing support from fully accredited counsellors and psychotherapists, in the form of on-demand advice and counselling for our people and their immediate family. This service covers mental health concerns, financial worries and physical health anxieties.

Reward & Recognition: All staff have access to our 'Ignite' benefits platform where you will have instant access to savings, cashback and reloadable vouchers for hundreds of leading retailers and brands.

Company Introduction

Icon is a leading integrated healthcare provider with global reach across Australia, New Zealand, ASEAN, the United Kingdom and Germany.

The Group is built on a strong but simple mission – to deliver the best care possible, to as many people as possible, as close to home as possible.

We bring together all aspects of comprehensive cancer care, including medical oncology, radiation oncology, haematology, pharmacy, chemotherapy and sterile compounding, research and theranostics to deliver a true end-to-end seamless service for cancer patients internationally.

Icon Group was established in 2015 and the businesses that form Icon have been pillars of the Australian and ASEAN healthcare community for decades. In 2024, Icon expanded into the UK by bringing Pharmaxo Group into the Icon family, alongside a strategic partnership with Nuffield Health and it’s first cancer centre in Wimbledon, Icon Cancer Centre London. In 2025, we announced our strategic partnership with Evidia in Germany.

With our operations expanding across the globe, this role offers a valuable opportunity to join the team and make an impact.

At the heart of Icon, there is a clear set of values that guide how work, make decision and support one another every day. We are committed to creating an inclusive, respectful and collaborative environment where everyone can thrive and contribute their best. When you join our team, you’ll be a part of a culture that not only talks about its values, but brings them to life in a meaningful way.

We want everyone to have an equal opportunity to apply for this role. If you require any adjustments, or would prefer to apply in an alternative format, please contact [e-mail] and we will be happy to support you through the process.

Experience as a Healthcare Assistant in an acute clinical or hospital environment