Bank Medical Secretary

Bupa; Greater London; On-site; GBP 19,000 - 28,000; Part time

Benefits offered by this job

Annual leave accrual

Subsidised staff canteen

Nest pension scheme

Private medical insurance

Job summary

Cromwell Hospital in London is seeking a part-time Medical Secretary to support the Medical Secretaries' department. You will provide admin support, manage doctors' workload, and maintain confidentiality while interacting with patients, consultants, and staff to ensure coordinated patient care.

Responsibilities include filing, handling telephone messages, and supporting MDT meetings. The role offers shift coverage Mon-Fri 9am-6pm and benefits as part of the Bupa group.

Qualifications

• Medical Secretary experience (1 year +).
• MDT experience would be desirable.
• Excellent communication skills.
• Good time management and prioritisation skills.
• Organisational skills.
• Telephony skills.
• IT literate.

Responsibilities

• Providing admin support to the department and prioritising doctors' workload.
• Maintaining confidentiality and liaising with patients, consultants, staff and visitors.
• Filing all correspondence, test results and referrals into patient notes.

Skills

Medical Secretary experience

Excellent communication

Time management

Organisational skills

Telephony skills

IT literate

Job description

Job Description:Medical SecretaryCromwell Hospital, London SW5 0TUBank contract£17phShifts will be Mon to Fri between 9am and 6pm - primarily to cover leave and sickness absenceWe make health happenWorking in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.Role OverviewAs Medical Secretary, you will provide administrative support for the Medical Secretaries' department. You will interact with patients, consultants, staff and visitors to facilitate a coordinated pathway of care for patients.You'll help us make health happen by:Providing admin support to the department. To prioritise doctors' workload accordingly, ensuring each practitioner's work is accurately completed on time.Maintaining a polite and friendly manner and a high standard of confidentialityWorking as part of a team - showing flexibility of shared tasks to ensure that we provide the best quality service in a pleasant environment for both staff and patients.Filing all correspondence, test results and referral letters into the patient's notes before returning to medical records.Receiving telephone messages and relevant queries. Send/receive faxed messages and relay promptly to doctor concerned. To request patient information from outside organisationsSupporting in the coordination of our multi-disciplinary team meetings to ensure consultant engagement and the smooth running of the meeting.Key Skills / Qualifications needed for this role:Medical Secretary experience (1 year +)MDT (Multi-Disciplinary Team) Experience would be desirableExcellent communication skillsGood time management and prioritisation skillsOrganisational killsTelephony skillsIT LiterateBenefitsOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more:Annual leave accrual paid every time you workSubsidised staff canteen and coffee shop led by expert caterers.Inclusion in the NEST government pension schemeWhy Bupa?We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.Time Type:Part timeJob Area:AdministrationLocations:Cromwell Hospital LondonEmployee mentoring programme, Free flu jabs, Additional leave, Gym membership, Private dental insurance, Company pension, Cycle to work scheme, Referral programme, Private medical insurance, Health & wellbeing programme, Financial planning services, Paid volunteer time