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Medical Secretary

NHS National Services Scotland

East Kilbride

On-site

GBP 24,000 - 32,000

Full time

30+ days ago

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Job summary

An established healthcare provider is seeking a dedicated Medical Secretary to join their ENT Department at University Hospital Crosshouse. This full-time position offers the chance to provide vital support through audio transcription, managing waiting lists, and handling patient inquiries. The ideal candidate will possess excellent communication skills, a relevant secretarial qualification, and the ability to work both independently and collaboratively. This role is perfect for someone who thrives in a dynamic environment and is passionate about contributing to the health and well-being of the community.

Qualifications

  • Relevant secretarial qualification is essential for this role.
  • Medical terminology knowledge is required.

Responsibilities

  • Provide comprehensive medical secretarial service within the ENT Department.
  • Audio transcription of clinic and discharge letters.

Skills

Excellent communication skills
Interpersonal skills
Ability to work on own initiative
Teamwork

Education

AMSPAR Diploma for Medical Secretaries
RSA or Scotvec qualification

Tools

Computerized waiting list management
Audio transcription tools

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who we are:

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.

Our purpose:

Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran.

Our values:

  • Caring, safe, respectful

To find out more about NHS Ayrshire and Arran please click here - NHS Ayrshire & Arran - Home (nhsaaa.net)

Position:

An opportunity has arisen for a permanent Medical Secretary based within University Hospital Crosshouse.

Hours:

37 Hours per week

What you will do:

An opportunity has arisen for a full time Medical Secretary within the ENT Department (Ear, Nose & Throat) at University Hospital Crosshouse. Flexible and enthusiastic, you will provide a comprehensive medical secretarial service within the ENT Department.

Primary duties will include audio transcription of clinic and discharge letters, maintaining and updating computerised waiting list, dealing with telephone enquiries from patients, relatives, GPs and other external and internal agencies.

Knowledge, training and/or experience required to do the job:

Excellent communication and interpersonal skills are essential, as is the ability to work on your own initiative as well as part of a team. Applicants should have a relevant secretarial qualification, e.g. AMSPAR Diploma for Medical Secretaries, RSA or Scotvec qualification. Medical terminology and audio transcription are essential for this role.

ADDITIONAL INFORMATION FOR CANDIDATES:

  • You should apply for this post by completing the application process on JobTrain.
  • DO NOT upload a CV as this will not be used for shortlisting purposes.
  • Posts close at midnight on the indicated date. Late applications will not be accepted.
  • For help to complete an application on JobTrain, please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
  • To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
  • Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
  • Please check your email regularly (including junk folders) and also your JobTrain account for updates.
  • Please contact JobTrain Candidate Support Hub: https://jobseekersupport.jobtrain.co.uk/support/home - for advice and support with any system issues.
  • We recommend using the Internet Browser Google Chrome or Microsoft Edge when using JobTrain.
  • Once you have submitted your application form you will be unable to make any amendments.
  • Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your JobTrain profile to reflect that you are employed by NHS Ayrshire and Arran.
  • Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
  • NHS Ayrshire and Arran has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is, without exception, granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk.

We are unable to provide sponsorship for bank contracts.

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