Medical Secretary

NHS Jobs; Branston; On-site; GBP 23,000 - 27,000; Full time

Job summary

Lincolnshire Community Health Services NHS Trust is seeking a medical secretary to perform typing, filing and data input for patient records. The role involves liaising with hospitals and community services to process referrals efficiently, handling incoming calls and emails, and supporting clinical staff with admin tasks.

Proficiency in ERS and SystemOne is preferred, with a focus on accuracy, confidentiality and organised workload management. The post is based on-site within the NHS framework.

Qualifications

• Experience typing letters, reports and related documentation.
• Experience liaising with external agencies and hospitals.
• Strong organisational and data entry skills.

Responsibilities

• Typing letters, reports and associated documentation as required.
• Liaising with external agencies, ensuring referrals are processed efficiently.
• Managing enquiries in an efficient manner.
• Maintaining referrals database and inputting data into patient records.
• Processing calling letters and incoming emails.
• Handling ERS referrals and coding data on SystemOne.
• Answering phone calls and directing callers appropriately.
• Maintaining a clean and effective working area and supporting clinical staff.

Skills

Typing

Administrative support

Communication

Data entry

Phone handling

Tools

ERS

SystemOne

Job description

The core responsibilities of the medical secretary are as follows. On occasion, there may be a requirement to carry out tasks not listed below, that are within the reasonable scope of the role.

• Typing letters, reports and associated documentation as required
• Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
• Managing all enquiries in an efficient manner
• Maintaining an accurate referrals database
• Actioning all incoming emails
• Processing calling letters as requested
• Scanning of patient related documentation and attaching scanned documents to patients healthcare records
• Inputting data into patients healthcare records as necessary
• Processing referrals using electronic referral system (ERS)
• Clinically coding data on SystemOne
• Answering incoming phone calls, transferring calls or dealing with callers request appropriately
• Managing all administrative queries as necessary
• Carrying out system searches as requested
• Maintaining a clean, tidy and effective working area at all times
• Supporting all clinical staff with general administrative tasks as requested

Lincolnshire Community Health Services NHS Trust