Medical Secretary

THE ROYAL MARSDEN; Belmont; On-site; GBP 24,000 - 32,000; Full time

Job summary

The Royal Marsden NHS Foundation Trust is seeking a Medical Secretary to support consultants with frontline patient access, referral processing, and confidential administration in a major cancer centre with two London-area sites.

You will handle telephone enquiries, type clinical and general correspondence to Trust standards, input diagnoses into the Hospital Information System, and help maintain efficient appointment and treatment planning across teams.

Qualifications

• Experience as a Medical Secretary is essential.
• Ability to handle patient referrals within agreed timescales.
• Proficiency in typing and maintaining NHS correspondence.

Responsibilities

• Act as first point of contact for patients, carers, GPs and colleagues in a professional manner.
• Type and distribute clinical and general correspondence in line with Trust standards.
• Process new patient referrals within Trust and nationally agreed time frames.
• Open and action mail daily for the consultant team and own inbox as required.
• Input and maintain patient diagnoses and current clinical unit data on the Hospital Information System.

Skills

Medical secretary experience

Telephone handling

Tools

Hospital Information System

Job description

The role of the Medical Secretary is key to the efficient management of the consultant firm. Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well-co-ordinated organisational and administrative support.,

• To act as the first point of contact for users of the service, and to proactively deal with telephone enquiries from patients, their carers, GPs and colleagues in other hospitals in a professional manner.
• To type and distribute clinical and general correspondence in line with Trust standards.
• To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.
• To open and action their own electronic and paper mail on a daily basis, and also that of the consultant team where required.
• To input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient-related information as required.
  Must have Medical Secretary Experience.
  The role of the Medical Secretary has been introduced at the Trust to strengthen the secretarial service, and this job description outlines the responsibilities that the post is likely to encompass. However, a number of the posts differ in their emphasis depending upon the size of the consultant's clinical practice and administrative team.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.