Medical Secretary

The Royal Marsden; Greater London; On-site; GBP 15,000 - 21,000; Part time

Job summary

The Royal Marsden is seeking a part-time Band 3 Medical Secretary (Team 12) at Sutton Site. You will support consultants with confidential administrative tasks, enabling timely patient referrals and treatment planning in a busy cancer facility.

Key duties include typing clinical correspondence, managing mail, and updating patient data in the hospital information system. Prior medical secretarial experience is essential, with strong English communication and teamwork.

Qualifications

• GCSE level or equivalent educational background.
• Proficient with Microsoft Excel, Word and Outlook.
• Experience as a medical secretary or in an administrative role is essential.

Responsibilities

• Type and distribute clinical and general correspondence.
• Process new patient referrals within Trust time frames.
• Open and action own and team mail daily.
• Input and maintain patient diagnoses and unit data in the Hospital Information System.

Skills

Medical terminology

Teamwork

Prioritisation

Confidentiality

Customer service

Education

GCSE level or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Job overview

Band 3 Medical Secretary Team 12

Part-time 3 days per week Monday, Thursday & Friday

Sutton Site

Must have Medical Secretary Experience.

Main duties of the job

The role of the Medical Secretary is key to the efficient management of the consultant firm. Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well-co-ordinated organisational and administrative support.

The role of the Medical Secretary has been introduced at the Trust to strengthen the secretarial service, and this job description outlines the responsibilities that the post is likely to encompass. However, a number of the posts differ in their emphasis depending upon the size of the consultant’s clinical practice and administrative team.

Detailed job description and main responsibilities

• To type and distribute clinical and general correspondence in line with Trust standards.
• To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.
• To open and action their own electronic and paper mail on a daily basis, and also that of the consultant team where required.
• To input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient-related information as required.

Person specification

Education/Qualifications

Essential criteria

• Good general education, educated to GCSE level or equivalent
• Competent at Microsoft Excel, Word and Outlook

Experience

Essential criteria

• Previous medical secretarial or administrative experience

Skills/Ability/Knowledge

Essential criteria

• Understanding of medical terminology (preferably oncology)
• The ability to communicate effectively in both written and spoken English to a wide range of people
• Willingness and demonstrable ability to work as part of a team
• Evidence of ability and initiative to prioritise a busy workload
• Evidence of ability to work without close supervision
• Evidence of ability to remain calm when under pressure and cope with unanticipated demands
• Evidence of ability to handle sensitive information without compromising confidentiality
• Evidence of commitment to delivering high quality customer service

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

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