Medical Records Officer (Bank)

Circle Health Group; Cheadle; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Holiday entitlement

Private healthcare

Family & friends discounts

Family-friendly policies

Life insurance

Engagement hub benefits

Wellbeing resources

Recognition programmes

Training opportunities

Job summary

The Alexandra Hospital, part of Circle Health Group in Cheadle, is seeking a Medical Records Officer to join the bank team. This on-demand role covers supporting the medical records department during busy periods and staff leave, ensuring timely access to complete patient records and confidentiality.

Responsibilities include preparing records for clinics, retrieving notes, and using PAS/EMR/EPR systems. Relevant privacy knowledge and IT proficiency are essential for success in this role.

Qualifications

• Previous administrative experience, ideally in healthcare or records-focused role.
• Good understanding of confidentiality, GDPR and information governance.
• Strong attention to detail and accuracy.
• Good organisational skills and ability to manage time and priorities.
• Comfortable working with IT systems and databases.
• Strong communication and interpersonal skills, with a professional and respectful manner.

Responsibilities

• Prepare patient records for upcoming clinics, admissions, investigations, and procedures.
• Ensure documentation (consent forms, test results, referral letters) is filed and accessible for clinical teams.
• Locate and retrieve patient notes efficiently on request by clinical, admin or legal teams.
• Handle patient information with confidentiality and discretion.
• Support clinicians and admin teams by ensuring timely access to complete records.
• Use hospital PAS, EMR or EPR platforms to log, update and search patient data.

Skills

Administrative experience

Confidentiality & GDPR

Attention to detail

Organisation

IT systems literacy

Communication skills

Tools

PAS

EMR

EPR

Databases

Job description

Medical Records Officer (Bank)
The Alexandra Hospital
Bank Shifts
Salary: Up to £12.79 per hour (depending on level of experience, training and qualification)

The Alexandra Hospital in Cheadle is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Medical Records Officer to join their team of staff in theMedical Records department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or

absence.

Duties of this role include:

• Prepare patient records for upcoming clinics, admissions, investigations, and procedures.
• Ensure all required documentation (e.g., consent forms, test results, referral letters) is accurately filed and accessible for clinical teams.
• Locate and retrieve patient notes efficiently when requested by clinical, admin, or legal teams.
• Handle patient information with the highest standards of confidentiality and discretion.
• Support clinicians and administrative teams by ensuring timely access to complete and accurate records.
• Use electronic systems (e.g., hospital PAS, EMR, or EPR platforms) to log, update, and search patient data accurately.

Applicants should meet the following criteria:

• Previous administrative experience, ideally in a healthcare or records-focused role.
• Good understanding of confidentiality, GDPR, and information governance.
• Strong attention to detail and accuracy.
• Good organisational skills and ability to manage time and priorities effectively.
• Comfortable working with IT systems and databases.
• Strong communication and interpersonal skills, with a professional and respectful manner.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles… and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless , compassionate , committed , collaborative , brave , agile , tenacious and creative and are at the core of our purpose and culture.