Medical Records Officer

Ayrshire; Scotland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Scotland is seeking a Medical Records Officer for a fixed-term position at University Hospital Crosshouse. The role involves providing clerical and administrative support to the Medical Records Service, requiring strong communication skills and relevant qualifications. Candidates should possess an SVQ Level II in Administration, typing skills, and knowledge of Microsoft Office. This is an excellent opportunity for individuals looking to contribute to the healthcare sector in a supportive environment.

Qualifications

• Educated to 'O' Grade / Standard Grade Credit or National 5 in English and Maths.
• SVQ Level II qualification in Administration or equivalent experience required.
• Proven typing skills and experience of data input.

Responsibilities

• Provide comprehensive, confidential clerical and administrative support to the Medical Records Service.
• Work collaboratively in a safe, caring, and respectful way.

Skills

Typing skills

Data input

Communication skills

Confidentiality

Knowledge of GDPR

Education

O Grade / Standard Grade Credit or National 5 in English and Maths

SVQ Level II qualification in Administration

Tools

Microsoft Office

Electronic Patient Management System (PMS – Trakcare)

Job description

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NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who We Are

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring, and respectful way.

To find out more about NHS Ayrshire and Arran, please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

Position

An opportunity has arisen for a fixed-term Medical Records Officer based at University Hospital Crosshouse.

What You Will Do

You will provide comprehensive, confidential clerical and administrative support to the Medical Records Service throughout University Hospital Crosshouse.

Knowledge, Training And/or Experience Required To Do The Job

You will be educated to ‘O’ Grade / Standard Grade Credit or National 5 in English and Maths and possess an SVQ Level II qualification in Administration or equivalent experience. You will also have proven typing skills, experience of data input, and excellent knowledge of Microsoft Office and associated packages (Word, Excel, Outlook, Teams & PowerPoint). Experience with the electronic Patient Management System (PMS – Trakcare) and NHS environment experience are desirable. You should have excellent communication skills, maintain confidentiality, and understand GDPR, with flexibility to adapt to changes.

Hours/Shift Pattern

37 per week, working Monday to Thursday, 9.00 am to 5.00 pm, and Friday, 9.00 am to 4.30 pm.

Driving Licence

A driving licence and car ownership are desirable, as travel across sites within Ayrshire & Arran may be required.

Additional Information For Candidates

Apply via the JobTrain platform. Do not upload a CV, as it will not be used for shortlisting. The application deadline is midnight on the closing date. For assistance, visit: https://www.careers.nhs.scot/how-to-apply/application-process/. Ensure your email details are correct, and check regularly for updates.

For support, contact JobTrain Candidate Support Hub. Use Chrome or Edge browsers for best experience. Once submitted, applications cannot be amended.

Internal candidates should update their profile accordingly. A full UK/EU/EEA driving licence is required if applicable. The NHS is committed to preventing illegal employment and will verify work permissions. Those requiring sponsorship should refer to www.bia.homeoffice.gov.uk. Sponsorship is not available for bank contracts.