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Medical Receptionist

Aspire Recruitment

Liverpool

On-site

Full time

16 days ago

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Job summary

An established industry player is seeking a motivated Care Navigator/Receptionist to join their team at a vibrant medical centre. This permanent full-time role offers an opportunity to play a crucial part in ensuring smooth operations while providing compassionate care to patients. You'll be the first point of contact, managing patient interactions, scheduling appointments, and collaborating with healthcare professionals. If you have a background in reception work, especially in healthcare, and are eager to make a positive impact, this is the perfect opportunity for you. Join a supportive team dedicated to delivering excellent patient care and enhancing the overall experience at the centre.

Qualifications

  • Previous experience as a receptionist in a healthcare setting is preferred.
  • Strong communication and organizational skills are essential.

Responsibilities

  • Greet and assist patients at the reception desk.
  • Manage incoming calls and schedule appointments.

Skills

Communication Skills
Organizational Skills
Interpersonal Skills
Computer Skills
Empathy

Education

Experience as a Receptionist
Knowledge of Medical Terminology

Tools

Basic Office Software

Job description

Medical Receptionist / Care Navigator (EMIS Trained)
Job Type: Permanent full time hours
Hourly rate: £13.06
Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week.

I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist perm role at a fantastic medical centre. As a Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.

Key Responsibilities:

  • Greeting and assisting patients at the reception desk.
  • Managing incoming calls and directing them to the appropriate departments.
  • Scheduling appointments and maintaining the appointment system.
  • Assisting with administrative tasks, such as data entry and filing.
  • Collaborating with healthcare professionals to ensure effective patient care.
  • Providing general information to patients and addressing their inquiries.
  • Maintaining a clean and organized reception area.

Requirements:

  • Previous experience working as a receptionist, preferably in a healthcare setting.
  • Strong communication and interpersonal skills.
  • Excellent organizational abilities with attention to detail.
  • Proficient computer skills and familiarity with basic office software.
  • Ability to handle multiple tasks efficiently in a fast-paced environment.
  • Empathy and compassion towards patients.
  • Knowledge of medical terminology is advantageous.

If you are a motivated individual with receptionist experience, particularly in a hospital or healthcare environment and want to make a positive impact within the business and people, please apply.

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