Medical Laboratory Assistant (Specimen Reception)

Mersey and West Lancashire Teaching Hospitals NHS Trust; Ormskirk; On-site; GBP 20,000 - 26,000; Full time

Job summary

Mersey and West Lancashire Teaching Hospitals NHS Trust seeks an enthusiastic, organised Biomedical Lab Administrative Assistant to join the Southport and Ormskirk laboratories. You will perform clerical and reception duties, log specimens, and record tests on the laboratory computer system under supervision.

Working independently on pre-analytical preparation, you will assist patients and staff, and rotate across shifts including evenings and weekends as the department moves towards 24/7

Qualifications

• Enthusiastic, organised and methodical individual.
• Strong communication with staff, patients and external colleagues.
• Ability to work under supervision and in a team within a laboratory setting.

Responsibilities

• Perform basic clerical and reception duties within the laboratory.
• Receive and log specimens into the department and record tests on the laboratory computer system.
• Work independently under supervision to undertake pre-analytical preparation of specimens.
• Act as first point of reference for enquiries and assist patients with general questions.

Skills

Clerical skills

Reception duties

Customer service

Organised

Motivated

Job description

1 x 37.5 hours per week and 1 x 30 hours per week available. Current operating hours at Southport and Ormskirk sites are Sunday - Saturday 8.00am - midnight, including bank holidays. There is a concurrent on-call rota covering the Ormskirk site from midnight - 7.30am Sunday - Saturday. The post holder will be expected to rotate across these shifts, in the first instance covering mainly Monday - Friday. The department is moving towards becoming operational 24/7 which will include night shift work., We are looking for an enthusiastic, organised, methodical and highly motivated individual. The responsibilities of this job are to perform basic clerical and reception duties within the laboratory, receive and log specimens into the department and record tests requested on the laboratory computer system. Working independently although under the technical supervision of a qualified Biomedical Scientist, to undertake pre-analytical preparation of specimens received and to act as the first point of reference for enquiries into the department. This will involve working closely with Consultant and junior medical staff, General Practitioners, Laboratory and other hospital/professional staff both in this organisation and outside agencies and assisting patients with general enquiries both on the telephone and face to face. You will be required to participate in the bank holiday, evening and weekend work rotas as required.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme