Medical Information & Compassionate Use Supply Associate

Laboratoires Pierre Fabre; Reading; On-site; GBP 28,000 - 36,000; Full time

Job summary

Laboratoires Pierre Fabre in the UK is seeking a Medical Information & Compassionate Use Supply Associate in Reading. You will ensure accurate, validated responses to healthcare professionals and patients, while maintaining up-to-date knowledge for compassionate use requests and product-related information.

The role emphasizes scientific monitoring, high-quality literature-backed answers, and readiness for new product launches, with a focus on continuity of service and timely, documented

Qualifications

• Diversity is valued and opportunities are open to all.
• Effective communication with healthcare professionals and patients.

Responsibilities

• Guarantee satisfaction and confidence of external clients (healthcare professionals, patients/consumers).
• Ensure responses to requests are relevant, validated and high quality.
• Conduct scientific monitoring of active ingredients, components and physio-pathology.
• Provide an up-to-date knowledge base with standardised answers and references from literature and guidelines.
• Manage information requests respecting deadlines and document responses.
• Prepare for new product launches with standardised answers and feedback.
• Facilitate business continuity with back-up coverage and task prioritisation.

Job description

Medical Information & Compassionate Use Supply Associate

Job Reference: 2953151081-2

Date Posted: 3 September 2026

Recruiter: Laboratoires Pierre Fabre

Location: Reading, Berkshire

Salary: On Application

Sector: Healthcare & Medical

Job Description

Who we are? A unique business, Pierre Fabre in the UK is a pharmaceutical and dermo cosmetics company, operating within oncology and skincare. Part of a much larger French-owned Group, and owned and governed by a Foundation, we are committed to improving the lives of others and take great pride in the heritage and values of the organisation.

Your mission

• Guarantee satisfaction and confidence of external clients (healthcare professionals, patients/consumers, …) :
• • Ensure that responses given to requests from healthcare professionals, patients/consumers are relevant, validated and of a good quality
  • Conduct scientific monitoring that is regular and efficient (active ingredients, components, physio-pathology)
  • Provide a validated, up-to-date and relevant knowledge base for the scope (standardised answers, literature, recommendations, expert opinions, etc.) and devise standardised answers documented on the basis of all available internal and external data (literature, recommendations, etc.)
  • Manage client requests for information respecting deadlines : healthcare professionals, patients & consumers, etc. (client satisfaction, answers which are documented and referenced)
  • Prepare for new product launches (standardised answers, feedback)
  • Facilitate business continuity (back-up in case of absence, prioritisation of tasks)
• Who you are?
• We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.

Summary

• Location: UK - Reading
• Type: Full time

Who we are ?A unique business, Pierre Fabre in the UK is a pharmaceutical and dermo cosmetics company, operating within oncology and skincare. Part of a much larger French-owned Group, and owned and governed by a Foundation, we are committed to improving the lives of others and take great pride in the heritage and values of the organisation.Your missionGuarantee satisfaction and confidence of external clients (healthcare professionals, patients/consumers,…) :- Ensure that responses given to requests from healthcare professionals, patients/consumers are relevant, validated and of a good quality- Conduct scientific monitoring that is regular and efficient (active ingredients, components, physio-pathology)- Provide a validated, up-to-date and relevant knowledge base for the scope (standardised answers, literature, recommendations, expert opinions, etc.) and devise standardised answers documented on the basis of all available internal and external data (literature, recommendations, etc.)-
Manage client requests for information respecting deadlines : healthcare professionals, patients & consumers, etc. (client satisfaction, answers which are documented and referenced)- Prepare for new product launches (standardised answers, feedback)- Facilitate business continuity (back-up in case of absence, prioritisation of tasks)Who you are ?We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.SummaryLocation: UK - ReadingType: Full time