Medical Field Service Engineer

Concept Technical; Doncaster; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

25 days holiday

Company vehicle

Commission scheme

Health cash plan

Training and development

Retail discounts

Gym discounts

24/7 advice line

Life assurance

Pension scheme

Job summary

Concept Technical in Doncaster is seeking an Autocalve Service Engineer to take skilled engineering on the road, installing, repairing, and maintaining cutting-edge equipment at customer sites, while delivering hands-on user training and ensuring smooth operation.

You will be a problem-solver with strong communication and a customer-care mindset, traveling to client sites with a full driving license and providing clear, practical technical support. A company vehicle accompanies you.

Qualifications

• Full driving licence is essential.
• Willing to cross-train from related electromechanical sectors.
• Strong problem-solving and customer-care mindset.
• Able to diagnose and repair on-site with clear communication.

Responsibilities

• Install, repair, and maintain equipment at customer sites.
• Deliver hands-on user training and ensure smooth operation.
• Keep accurate records and reports per best practices.
• Promote products and services as an ambassador for quality and innovation.

Skills

Diagnostic skills

Customer service

Communication

Problem solving

Tools

Diagnostics tools

Job description

Autocalve Service Engineer- Make an Impact Every Day

Are you ready to take your engineering skills on the road and make a real difference? We're looking for a Field Service Engineer to join a dynamic team where your expertise and customer focus will shine.

Location

You must be located in the Doncaster area with your immediate work area covering DN and NG postal codes.

We are happy to cross train from other electromechanical sectors such as Photocopier/Print and Coffee and white goods

What You'll Do

• Deliver exceptional service by installing, repairing, and maintaining cutting-edge equipment at customer sites.
• Provide hands-on user training and ensure smooth operation of products.
• Keep accurate records and reports while following best-practice procedures.
• Be an ambassador for quality and innovation by promoting products and services.

About You

You're not just technically skilled - you're a problem solver with a passion for customer care. You'll combine diagnostic ability with clear communication to resolve issues quickly and efficiently. A full driving license is essential.

What's in It for You

• Generous holiday allowance: 25 days plus bank holidays, rising to 30 days with service.
• Company vehicle for work and travel.
• Commission scheme to reward your success.
• Health cash plan covering everyday costs like dental and optical.
• Training and development to help you grow.
• Retail and gym discounts for your lifestyle.
• 24/7 advice line for health, legal, and wellbeing support.
• Life assurance, company sick pay, and a pension scheme