Medical Education Officer

Transformation Unit; Liverpool; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a Medical Education Officer (Band 4) to support the Education Centre and ensure high-quality medical education for students and trainees.

The role covers governance, data management, reporting, and coordination of undergraduate/postgraduate training across LHCH and partner organisations, with emphasis on collaboration and organisational skills.

Qualifications

• NVQ Level 4 or equivalent experience
• Good verbal and written communication skills
• Knowledge of undergraduate/postgraduate medical education

Responsibilities

• Coordinate training programmes and liaise with stakeholders.
• Maintain educational databases and reporting for quality assurance.
• Support CPD applications and budget management and related processes.

Skills

Communication skills

MS Office

Teamwork

Education

NVQ Level 4 or equivalent

Good general education

AMSPAR Diploma in Medical Secretariat

Tools

MS Office

Job description

Employer Liverpool University Hospitals NHS Foundation Trust Employer type NHS Site Liverpool Heart and Chest Hospital Town Liverpool Salary £28,392 - £31,157 per annum Salary period Yearly Closing 01/10/2026 23:59

Medical Education Officer

Band 4

Job overview

LHCH is committed to supporting the education and development of all staff and trainees. The post holder will provide support to the Education Centre, working closely with the Medical Education Facilitator, Clinical and Medical Education Lead, Director of Medical Education and Postgraduate Tutors. The role includes supporting educational governance, quality management of placements and programmes, and ensuring compliance with Trust objectives, Care Quality Commission requirements and other assurance standards. The post holder will support delivery of the educational contract between LHCH and the Mersey Deanery, and the Learning Development Agreement with Health Education England to ensure students and trainees receive high quality education and training. The post holder will have operational responsibility for undergraduate and postgraduate medical training programmes and associated educational activities, including study leave administration, evaluations and accreditation reporting. Duties include maintaining educational databases, analysing information and producing reports to support quality improvement and programme management. The successful candidate will work effectively both independently and as part of a team, responding to changing priorities and resolving problems within their area of responsibility. Strong organisational skills, initiative and the ability to build effective relationships with internal and external stakeholders are essential

Main duties of the job

• Lead the co-ordination of training programmes by liaising and communicating with key stakeholders e.g. within LHCH, NHS England and local HEIs
• Assist with the planning and organisation of Undergraduate, GMC and NHS England monitoring visits, action plans and responses in conjunction with senior Education team
• Ensure that the learning environment is appropriate for students, trainees and doctors with disabilities.
• Ensure all committees and meetings under the structure of education are organised and supported. Provide administrative support as required.
• Support the Head of Learning and Development/DME in planning and organising actions as a results of monitoring visits and recommendation in annual reports
• Provide support for and contribute to continual monitoring, audit and evaluation of all aspects of the education and training programmes including medical induction
• Undertake surveys as necessary for quality assurance/improvement purposes and development strategies within the Education Centre
• Interact with professionals and other colleagues both internally and external partner organisations to ensure smooth efficient operation of the Education service i.e. recruitment, interviews, conferences.
• Undertake delegated responsibility for PGME & Consultant Study leave budget.

Working for our organisation

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites: Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Heart and Chest Hospital provide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

Detailed job description and main responsibilities

Communication and stakeholder engagement:

Effective communication is facilitated across a diverse range of stakeholders, including staff, students, physicians, and external partners. Act as the primary point of contact for students and resident doctors, delivering clear information, guidance, and interpretation of relevant policies and procedures

Planning and organising event and activities

Lead and co-ordinate timetable planning for undergraduate medical students

coordinates a variety of placements and work experience opportunities, as well as onboarding doctors under various contract types.

Policies, Governance & Quality Assurance

Assist with the action plans, and responses in conjunction with the senior Education team.

Maintain and develop both paper based or electronic data management systems e.g. electronic portfolios for students, electronic booking systems and access accounts.

Training and pastoral Care

Provides comprehensive duty of care and pastoral support to students and resident doctors by delivering clear information, guidance, and interpretation of relevant policies and procedures.

Coordinate a variety of placements and work experience opportunities, including onboarding doctors under various contract types, accommodating complex individual needs (e.g., international candidates, students with disabilities), and ensuring compliance with engagement requirements.

Coordinate purchase requisitions for Education equipment, courses, and other resources.

Manage CPD applications for all Trust staff, liaising with Head of Learning and Development regarding financial allocations.

Management/Leadership Responsibility

To act as main point of contact for all undergraduate and postgraduate medical students and trainees.

Person specification

Qualifications

• NVQ Level 4 or equivalent experience
• Good general level of education
• High standard of verbal and written communications skills
• Knowledge of clinical and and medical education trainings
• AMSPAR Diploma in Medical Secretariat

Experience

• Previous clerical or administrative experience within the NHS
• Experience of supporting students
• Experience of working within undergraduate/postgraduate medical education
• A clear understanding of confidentiality and the Data Protection Act
• Familiarity with Education and Learning processes, best practices and systems
• Knowledge of undergraduate/post graduate curriculum

Knowledge

• Proficient in all MS Office
• Able to generate letters and other documentation with high level of accuracy and attention to detail
• Ability to handle sensitive personnel related communication and issues with discreteness and sound judgement
• Ability to be a confident and credible resource for employee, students and managers on related Education and development related matters

Skills

• Ability to work well with others as a team
• Ability to work to deadlines
• Ability to prioritise and time manage effectively
• Strong verbal, written and active communication skills
• Ability to handle pressure, stress and other difficult situations effectively
• Strong organisational skills and attention to detail and accuracy

Experience

• Previous clerical or administrative experience within the NHS
• Experience of supporting students
• Experience of working within undergraduate/postgraduate medical education
• A clear understanding of confidentiality and the Data Protection Act
• Knowledge of undergraduate/post graduate curriculum
• Familiarity with Education and Learning processes, best practices and systems

Other

• Trust Core Values
• Demonstrate self-belief, drive ambition, a line of sight to patient outcomes whilst maintaining a ‘can do’ approach
• Comply with relevant policies

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

Candidatesapplying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18 th birthday.

The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.

Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £26.50 (standard disclosure) or £54.50 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment.

From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.

Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.

All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.

As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.

If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.